Field Merchandising Technician
Company: 2020 Companies
Market: Waco, Texas
Job Type: Per Required Need
Pay: $17.00 per hour
Work Area: Up to 90 miles from your residence
Position Overview
2020 Companies is adding field representatives in the Waco market to support retail installation, merchandising, and technology projects for recognized brands such as Dell, Intel, Dyson, Google, and HP.
This is an active field position where you will visit different retail stores and complete project-based assignments. Work may range from setting up fixtures and displays to servicing technology equipment and refreshing merchandising areas.
The right candidate should be dependable, comfortable working independently, able to follow detailed instructions, and confident using a smartphone and basic tools.
What You Can Expect
This position offers flexibility because assignments can vary by store, project, and week. Some work may be available for self-scheduling, while other projects will have specific dates and times established by the client.
Pay rate: $17.00/hour
Monday Friday opportunities
Typical assignment times between 7:00 a.m. and 6:00 p.m.
Flexible scheduling based on project availability
Some assignments may require weekends, holidays, early mornings, or late hours
Minimum of 20 hours of availability during a rolling 30-day period
Travel of up to 90 miles from your home may be required
Hours are dependent on available assignments and are not guaranteed
Primary Duties
Field representatives will visit retail locations and complete assigned merchandising and installation projects.
Depending on the assignment, duties may include:
Assemble and install store fixtures and merchandising structures
Build or refresh shelving, endcaps, and display areas
Perform retail resets and store remodeling projects
Install televisions, kiosks, interactive displays, and other equipment
Service existing retail displays and fixtures
Replace graphics, signage, pricing materials, and promotional components
Install or replace SD cards and related display materials
Perform software and operating system updates
Identify and correct basic equipment or display problems
Complete break-fix service when required
Follow planograms, schematics, store layouts, and client instructions
Take photographs of completed work
Upload required photos, surveys, and documentation
Keep work areas clean and safe
Maintain a professional relationship with store employees and client representatives
Assignment Management
Representatives are responsible for staying organized throughout the entire assignment process.
You will be expected to:
Keep your availability information accurate
Review and accept assigned projects
Schedule assignments within required deadlines
Complete work by the assigned due date
Maintain communication with field service management
Generally respond to management communications within 24 hours
Report project concerns, store conditions, and unexpected issues
Submit accurate timecards
Report and correct timekeeping discrepancies
Document completed work through designated systems
Complete required training and certifications
Assist other representatives when additional support is needed
Store & Project Work
Projects may be completed independently or with other field representatives.
Some larger installations may involve a team of two or more people. Early-morning installation work may also be required depending on store operating hours and client requirements.
Representatives should be prepared to adapt to different store layouts, project instructions, equipment, and timelines.
Travel & Transportation
Because this is a field position, candidates must be comfortable driving to different retail locations.
Requirements include:
Reliable personal vehicle
Valid driver's license
Current auto insurance
Ability to travel up to 90 miles from home for assignments
Willingness to travel in any direction within the assigned service area
Eligible travel may qualify for paid drive time and mileage reimbursement.
Physical Requirements
The position involves frequent movement and hands-on installation work.
Applicants must be able to:
Lift and carry items weighing up to 60 pounds
Climb ladders as high as 10 feet
Stand and walk for extended periods
Kneel and crouch
Bend and reach
Work overhead
Handle tools and equipment
Perform repetitive physical tasks safely
Tools Required
Representatives must provide and use basic tools for field assignments.
Required items include:
Phillips-head screwdriver
Flat-head screwdriver
Hex keys
Box cutter
Tape measure
Microfiber cloth
256GB USB drive
USB-A/C adapter
Mobile Device Requirements
A smartphone is required because assignments and documentation are managed electronically.
Candidates must have an Apple or Android device with:
Current operating system
Active data plan
Ability to download applications
Internet access
Camera for project documentation
Representatives will use their mobile devices for activities such as:
Clocking in and out
Reviewing assignments
Accessing digital instructions
Communicating with management
Taking project photographs
Uploading completed-work documentation
Completing surveys
Using company communication platforms
Candidate Qualifications
We're looking for individuals who can stay organized, work independently, and adjust to changing project requirements.
Successful candidates should be:
Dependable and punctual
Detail-oriented
Comfortable working without constant supervision
Able to manage time effectively
Comfortable using hand tools
Willing to learn new technology and applications
Able to communicate professionally
Capable of following written and digital instructions
Previous experience in retail merchandising, installation, field service, construction, assembly, or similar work is beneficial.
Experience with hand or power tools and planogram-based merchandising is also helpful.
Eligibility
Applicants must:
Be at least 18 years old
Be authorized to work in the United States
Have a valid driver's license
Have current auto insurance
Have dependable transportation
Be willing to travel within the designated territory
Have access to a compatible smartphone
A high school diploma or equivalent is typically required.
Screening Process
Due to the nature of the work and access to retail locations, additional screening may be required.
Candidates may need to successfully complete:
Background screening
Motor Vehicle Record (MVR) screening
Drug screening
Screening procedures are conducted in accordance with applicable state and project requirements.
Training & Certification
Paid training is available to help representatives understand the company's procedures and client expectations.
Required training may cover:
Safety procedures
Merchandising standards
Installation techniques
Digital reporting systems
Mobile applications
Client-specific instructions
Project workflows
All assigned training and certification activities must be completed within the specified timeframe.
Communication & Teamwork
Although representatives frequently work independently, strong communication is essential.
You will interact with field management, retail employees, clients, other representatives, and internal support teams.
Representatives are expected to:
Respond to communications in a timely manner
Maintain professional relationships
Provide accurate project updates
Communicate problems as soon as they arise
Follow company and client procedures
Accept and provide constructive feedback
Work cooperatively with other team members
Use good judgment when resolving field issues
Performance Expectations
Each assignment should be completed thoroughly and according to the provided instructions.
Representatives are expected to:
Follow project specifications
Meet established deadlines
Complete required forms and photos
Accurately record work activity
Maintain safe work practices
Protect client standards
Provide quality service at every location
Identify potential issues and communicate solutions
Maintain professional conduct while representing the company
Benefits & Additional Perks
Eligible representatives may have access to:
$17.00 per hour
DailyPay for eligible next-day pay
Paid drive time
Mileage reimbursement
Paid training
Flexible field assignments
Monday Friday opportunities
Most major holidays off
Projects involving multiple retail brands
Potential for continued assignments based on project availability
Apply for the Waco Market
If you enjoy hands-on work, are comfortable traveling between retail locations, and want a flexible field-based opportunity, consider applying for the Field Merchandising Technician position in the Waco market.
Retail experience is helpful but not required for every assignment
