Retail Installation & Merchandising Specialist
Job Type: Per Required Need
Work Location: Market SS TX Odessa
Pay: $16.50 per hour
Schedule: Monday Friday, with occasional weekends/holidays as needed
Travel: Up to 90 miles from your residence
Position Overview
2020 Companies is looking for reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands such as Dell, Intel, Dyson, Google, and HP.
This position is ideal for someone who enjoys working independently, managing their own schedule, meeting deadlines, and working with technology. You will complete retail installation, merchandising, maintenance, and display assignments at various retail locations within a 90-mile service area.
Strong communication, organization, time management, and problem-solving skills are essential. You will also be responsible for maintaining accurate availability, communicating with field management, building positive store-level relationships, and ensuring high-quality execution on every assignment.
Position Details
Pay: $16.50 per hour
Travel Area: Must be willing to travel up to 90 miles from your residence in any direction.
Schedule: Primarily Monday Friday.
Hours: Flexible assignments scheduled between approximately 7:00 a.m. and 6:00 p.m.
Assignment-Based Hours: Hours depend on available projects and are not guaranteed.
Scheduling: Opportunities may include self-scheduling as well as scheduled shifts based on client and project requirements.
Availability: Maintain at least 20 hours of availability for field assignments within a rolling 30-day period.
Communication: Respond to field services management and maintain consistent communication, generally within 24 hours of contact, depending on project requirements.
Transportation: Reliable personal vehicle, valid driver's license, and current auto insurance required.
Screening: Candidates must successfully complete a background check, Motor Vehicle Record (MVR) screening, and drug screening in accordance with applicable state laws.
Key Responsibilities
Install, assemble, maintain, and update retail fixtures, shelving, endcaps, displays, kiosks, and other merchandising equipment.
Complete retail resets, store build-outs, remodels, repairs, and merchandising projects.
Follow planograms (POGs), schematics, client instructions, and other merchandising directives accurately.
Install and service TVs, interactive displays, kiosks, and other retail technology.
Update operating systems and software on display devices.
Install and replace graphics, pricing cards, SD cards, signage, and other marketing materials.
Troubleshoot and repair hardware, displays, fixtures, and other equipment to ensure proper functionality.
Complete required forms, surveys, photos, and documentation before leaving each job site.
Capture and upload photos and other assignment information using a smartphone or designated mobile application.
Maintain clean, organized, and safe work areas.
Complete all assigned jobs fully and by the required deadline.
Accept and schedule assigned jobs within 48 hours of receipt.
Maintain accurate availability and communicate schedule changes as needed.
Accurately submit timecards and report daily discrepancies or required corrections.
Track, record, and communicate work activity through designated systems and workflows.
Participate in early-morning installations and projects requiring teams of two or more people.
Provide feedback and potential solutions when issues arise during projects.
Manage virtual software and technology-related tasks to ensure successful completion.
Assist other team members when needed.
Complete required training and certification programs within established timeframes.
Work independently in a fast-paced and changing environment.
Be available for weekend, holiday, early-morning, or late-night assignments when required by the client or project.
Project Execution
Follow all project directives and complete assignments accurately and completely.
Work closely with shared services and field teams to meet project goals.
Identify opportunities for improvement and communicate solutions.
Help maintain efficient operations and successful project execution.
Adapt to changing assignments, locations, timelines, and work environments.
Relationship Development
Build and maintain positive relationships with local and regional teams, clients, retailers, field representatives, and other stakeholders.
Communicate professionally and collaborate effectively with internal and external partners.
Support a positive team environment through respectful, transparent, and effective communication.
Customer & Client Satisfaction
Support customer and client satisfaction by meeting established field service KPIs and quality standards.
Maintain professionalism when representing the company and its clients.
Be open to giving and receiving constructive feedback.
Ensure completed work meets client expectations and project requirements.
Benefits
Next-day pay on demand through DailyPay
Paid drive time
Mileage reimbursement
Monday Friday opportunities with no regular weekend requirement
Most major holidays off
Paid training
Flexible field assignments
Variety of retail clients and projects
Ability to maintain work-life flexibility
Ongoing assignment opportunities based on availability and business needs
Requirements & Qualifications
Eligibility
Must be at least 18 years old due to insurance requirements.
Must be authorized to work in the United States.
A high school diploma or equivalent is typically required.
Previous retail or merchandising experience is helpful but not required.
Experience
Preferred experience includes:
Retail installation and merchandising
Using hand and power tools
Following planograms (POGs), schematics, and client instructions
Installing, repairing, and maintaining retail displays and fixtures
Physical Requirements
Candidates must be able to:
Climb ladders up to 10 feet.
Safely lift and carry up to 60 pounds.
Kneel, walk, crouch, bend, reach overhead, handle/grasp materials, and perform repetitive physical tasks throughout the workday.
Work safely in a variety of retail environments.
Transportation & Travel
Reliable personal transportation is required.
Valid driver's license required.
Current auto insurance required.
Must be willing and able to travel up to 90 miles from your residence for assignments.
Technology Requirements
Must have an Android or Apple smartphone with a current operating system and active data plan.
Must be comfortable downloading and navigating mobile applications.
Must be able to clock in/out, access digital work instructions, upload photos, submit information, and connect to the internet using a mobile device.
Must be able to independently use various communication platforms and designated company systems.
Tools Required
Representatives must provide and use the following tools:
Phillips-head screwdriver
Flat-head screwdriver
Hex keys
Box cutter
Tape measure
Microfiber cloth
256GB USB drive with USB-A/USB-C adapter
Communication & Time Management
Strong professional communication and presentation skills.
Ability to communicate effectively by phone, text, and email.
Ability to respond promptly to field services management, generally within 24 hours.
Strong organizational and time-management skills.
Ability to work autonomously while maintaining accurate records and reports.
Ability to make sound decisions, exercise good judgment, and effectively troubleshoot problems.
Ability to manage multiple assignments and meet established deadlines.
Training & Collaboration
Must complete all required training and certification assignments within designated timeframes.
Must be comfortable working both independently and collaboratively.
Must be willing to assist other team members and participate in team-based installations when required.
Must adapt to changing tasks, schedules, locations, and client requirements.
Scheduling & Availability
Assignments and locations may vary from week to week. Depending on store and client requirements, assignments may occasionally include:
Early-morning installations
Late-night work
Weekend assignments
Holiday assignments
Team installations
Multiple job functions within a single project
Representatives are expected to maintain accurate availability, accept and schedule assigned jobs within 48 hours of receipt, and maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
Ideal Candidate
The ideal candidate is dependable, organized, self-motivated, comfortable with technology and hand tools, and able to work independently with minimal supervision. The successful candidate will communicate professionally, manage their time effectively, adapt to changing assignments, and consistently complete high-quality work within established deadlines.
