Position Overview We are hiring motivated, reliable individuals to join our remote customer service team. This role is a strong fit for people who enjoy speaking with others, helping families, and working from home in a structured but flexible environment. You will be connecting with members who have requested information about available benefit programs. Your role is to schedule virtual appointments, explain options clearly, answer basic questions, complete digital forms, and provide professional follow-up support. No previous experience is required. Full training is provided, along with ongoing support from leadership and team members. Responsibilities Handle inbound and outbound communication with members Schedule and confirm virtual appointments Present benefit information through phone or video meetings Answer questions in a clear, professional manner Assist with online applications and basic documentation Maintain accurate records and follow company processes Provide ongoing customer support and follow-up Participate in training and development calls What We Offer 100% work-from-home position Flexible schedule options Full training provided Weekly pay structure Performance-based growth opportunities Advancement into leadership roles Supportive team environment Long-term career potential Qualifications Strong communication skills Positive attitude and professional approach Basic computer skills Reliable internet connection Ability to work independently from home Customer service or sales experience is helpful but not required Must be legally authorized to work in Canada About the Role This is not a cold-calling position. You will be working with individuals who have already requested information and need help reviewing their available options. We are looking for people who are dependable, coachable, and interested in building a long-term remote career.
