M
Not Specified Permanent

Napa, California · USA job

Pool Bar 1 - Pool Bartender

Meritage Resort

Napa, California

Job description

The hourly rate for this opportunity is $16.90 an hour.

Position Summary

The Bartender is responsible for preparing and serving high-quality beverages in a fast-paced, guest-focused environment. This role delivers exceptional service by crafting drinks to standard recipes, engaging guests with professionalism and energy, and maintaining a clean, organized, and fully stocked bar. The Bartender contributes to revenue growth through product knowledge, upselling, and creating a memorable guest experience.

Essential Duties & Responsibilities

Beverage Preparation & Service

  • Prepare alcoholic and non-alcoholic beverages for guests and service staff following standardized recipes and proper portion control
  • Ensure consistency, quality, and presentation of all beverages
  • Interact with guests in a friendly, professional manner to create a welcoming and engaging atmosphere

Guest Experience & Sales

  • Provide knowledgeable recommendations on wine, beer, spirits, and cocktails
  • Upsell food and beverage items to enhance the guest experience and maximize revenue
  • Accommodate special requests and dietary considerations when possible

Bar Setup & Operations

  • Set up, stock, and maintain the bar with all necessary products, including liquor, wine, beer, mixers, garnishes, and glassware
  • Perform opening and closing duties in accordance with standard operating procedures
  • Maintain a clean, organized, and sanitary bar area at all times

Cash Handling & POS

  • Accurately process cash, credit card, and room charge transactions
  • Balance cash drawers and complete end-of-shift reports, including tip distribution

Inventory & Compliance

  • Monitor inventory levels and complete requisitions as needed
  • Participate in opening and closing inventory counts
  • Follow all food safety, sanitation, and health department regulations
  • Adhere to all alcohol service laws and ensure responsible service at all times

Safety & Attendance

  • Follow all company safety policies, including proper use of PPE and compliance with HAZMAT procedures
  • Report unsafe conditions, equipment issues, or incidents promptly
  • Maintain reliable and punctual attendance

Additional Responsibilities

  • Clean and sanitize bar equipment, glassware, and work areas
  • Ensure minors and intoxicated guests are not served alcohol
  • Resolve guest concerns within scope of authority; escalate when necessary
  • Report unusual incidents, safety concerns, or suspected theft
  • Support team members and assist with additional duties as needed

Qualifications

  • Minimum 2 years of bartending experience; hotel or resort experience preferred
  • Strong knowledge of beverage preparation, including cocktails, wine, beer, and spirits
  • Familiarity with food service standards, guest relations, and etiquette
  • Excellent communication and interpersonal skills with a guest-first mindset
  • Professional demeanor with the ability to handle sensitive situations discreetly
  • Basic math and cash handling skills
  • Experience with POS systems
  • Strong organizational skills and ability to multitask in a fast-paced environment
  • Ability to read, write, and communicate effectively in English

Requirements

  • Must be at least 21 years of age
  • RBS certification (or ability to obtain upon hire)
  • Valid Food Handler's Card (or ability to obtain within 30 days)
  • Availability to work flexible schedules, including weekends and holidays

Physical & Work Environment Requirements

  • Prolonged standing and walking in a high-energy environment
  • Frequent lifting and carrying (up to 50 lbs), including kegs, cases, and bar supplies
  • Reaching, bending, stooping, and repetitive hand movements
  • Exposure to hot, cold, and noisy environments, including kitchens and bar areas
  • Handling glassware, sharp tools, and cleaning chemicals
  • Working in crowded, fast-paced, and confined spaces

Disclaimer

This job description is not intended to be all-inclusive. Duties and responsibilities may be modified as needed to meet business demands. Management reserves the right to assign or reassign duties and provide reasonable accommodations where appropriate.

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