Counsels and assesses the needs of clients and their families who are experiencing complex socio-economic problems or severe family dysfunction. Assist clients in developing a social service plan to achieve their goals and objectives. Responsibilities may vary dependent upon assignment. This class works independently, under limited supervision, reporting major activities through periodic meetings. Examples of Duties: The essential functions listed below represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. - Assesses the needs of clients to determine and develop goals, objectives, and social service plans. - Identifies indicators of progress and barriers to achieving self-sufficiency and stability. - Counsels clients experiencing multiple or complex socio-economic problems, exhibiting severe family dysfunction, or threat of loss of government assistance or housing. - Coordinates referrals, services and activities with public schools, community ministries, government agencies, court system, and other social service providers. - Monitors and documents the progress of clients achievement of social service plans. - Serves unhoused clients with mental and/or physical challenges. - Assists clients with finding and securing housing. - Assesses clients needs and develops service plans that include measurable, achievable, and timely goals. - Counsels and educates clients on topics relevant to their goals. - Provides referrals and actively works to connect clients with resources in the community. - Processes requests for financial and material assistance as needed. - Performs work in community-based settings. Conducts regular home visits at intervals required by the funding source. - Provides transportation for clients as needed to assist with securing housing, attending appointments, and/or accessing community resources. - Helps clients resolve situations that could lead to eviction. - Works with clients to develop discharge plans that include long-term, stable housing. - Collects survey data from clients for quality assurance purposes. - Assists Housing & Support staff and partners in planning and implementing programs, projects, and events that meet clients needs. - Completes all required documentation in an accurate and timely manner. - Performs related work as assigned. Minimum Requirements: - Bachelors Degree in Social Work, Psychology, Sociology, or related discipline. - Two (2) years of relevant social service experience. EQUIVALENCY: An equivalent combination of education, training, and experience may be substituted. OTHER MINIMUM REQUIREMENTS: - Must provide one's own source of transportation. - Must possess and maintain a valid state drivers license with an acceptable driving history. PHYSICAL DEMANDS: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. - Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. UNAVOIDABLE HAZARDS (WORK ENVIRONMENT): Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. - None. AMERICANS WITH DISABILITIES ACT COMPLIANCE Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. STANDARD CLAUSES May be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. ESSENTIAL SAFETY FUNCTIONS It is the responsibility of each employee to comply with established policies, procedures, and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained. Supplemental Information: EOE
