Summary Job Summary Serves as an emergency resource on poisoning, drug, environmental, and medical information for the general public and healthcare professionals by answering calls received through the department's 24-hour hotline(s). Utilizing existing guidelines, references, and foundational training in toxicology in addition to their professional experience, independently makes diagnostic decisions and recommendations regarding patient management and treatment. Completes necessary follow-up calls, documents their interactions and patient outcomes. Formally and informally educates healthcare professionals and the general public about poison prevention and treatment through their interactions. Skills 1. Ability to understand all phases of toxicology and poison center activities. 2. Ability to assess, evaluate and provide treatment recommendations in poisoning situations. 3. Ability to evaluate unusual occurrences and effectively communicate appropriate information. 4. Ability to utilize effective oral and written communication skills. 5. Ability to work under pressure in a potentially stressful environment. 6. Ability to work with various software programs. 7. Ability to apply effective organizational skills. 8. Ability to multi-task and work independently. 9. Bilingual English/Spanish is required. Work Experience Three years of experience as a Registered Nurse in a hospital-based acute care environment working a in critical care or emergency nursing units is required. Previous Poison Center experience is preferred. Licensure/Registration/Certification Current and active license to practice as a Registered Nurse in the State of Texas is required. Certified Specialist in Poison Information (SPI) by the America's Poison Centers is required to be obtained within three attempts once minimum exam eligibility requirements are met, not to exceed four years from date of being in the position. Education and Training Bachelor degree in Nursing is required.
