C
Full Time Permanent

Cincinnati, Ohio · USA job

Clinical Liaison (RN)

Crossbridge Hospice

Cincinnati, Ohio

Job description


At Crossbridge Hospice, we believe a role is truly fulfilling when it aligns with your personal values, reflects your interests, leverages your strengths, and supports your professional growth. Our mission-people caring for people-guides everything we do. We are committed to cultivating a workplace where individuals feel empowered to thrive, both personally and professionally.

By thoughtfully matching people with roles that resonate with their purpose and aspirations, we foster a culture rooted in authenticity, innovation, and shared growth. When individuals bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve.

Our Mission

To provide compassionate, patient-centered hospice care that honors the dignity of every individual; people caring for people.

Culture & Values

Our people are the heartbeat of our mission. At Crossbridge Hospice, we recognize your unique talents, nurture your growth, and celebrate your compassion. Together, we're building a community that leads with integrity and serves with heart.

  • Clinician-led teams built on compassion and respect
  • A supportive environment where every voice matters
  • Commitment to dignity for patients, families, and staff
  • Integrity and empathy at the core of all we do

Why You'll Love Working With Us:

  • Competitive compensation + Bonus Incentive Plan
  • Health, Dental, Vision, Disability & Life Insurance
  • 401(k) Retirement Plan
  • Tuition Reimbursement
  • Professional Licensing & Certification Renewal Reimbursement
  • Paid Time Off + Paid Holidays + Floating Holidays
  • Mileage Reimbursement
  • Supportive Team Environment
  • Mission-driven leadership that values your voice and expertise
  • Opportunities to grow
  • Do meaningful work that impacts patients and families every day

How you will contribute:

The Sales Clinical Liaison acts as a patient advocate throughout the referral and admission process, ensuring patients are guided to the most appropriate level of care. This role requires a Registered Nurse (RN) or an individual with an advanced clinical degree.

How you will make an impact:

Business Development & Outreach: Proactively grow the organization by identifying new opportunities, building strong referral relationships, and representing the company in the community.

Patient & Family Engagement: Act as a trusted, compassionate resource, educating patients and families about hospice services and guiding them through enrollment.

Communication & Coordination: Strengthen partnerships with healthcare providers, ensure smooth communication between referral sources and clinical teams, and manage timely follow-ups and documentation.

Market Leadership: Drive awareness and growth by educating stakeholders, analyzing referral trends, staying informed on market dynamics, and positioning the organization as a trusted leader in the community.

The Experience and Skills You'll Bring

  • Strong verbal and written communication skills with ability to engage clinical and non-clinical audiences
  • Effective relationship-building skills with referral sources, patients, and interdisciplinary teams
  • Customer service-oriented with strong active listening and professionalism
  • Ability to educate and influence using a consultative, clinically informed approach
  • Working knowledge of medical terminology, healthcare delivery systems, and referral processes
  • Familiarity with electronic health records (EHR); hospice and palliative care knowledge preferred
  • Strong organizational and time management skills with ability to manage multiple priorities
  • Proficiency in Microsoft Office and ability to learn new systems quickly
  • Demonstrates initiative, adaptability, and ability to work collaboratively in a team environment
  • Associate's degree in nursing (ADN) or Bachelor of Science in Nursing (BSN)
  • Active, unrestricted Registered Nurse (RN) license in the state of practice.

Preferred Knowledge, Skills and Experience:

  • Knowledge of healthcare referral processes and case management
  • Experience with hospice care and understanding of prognostic indicators
  • Two (2) years of clinical nursing experience, including case management in a clinical setting



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