Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.
This position is based out of the Water-Tech location for A.O. Smith in Tucson, AZ.
Primary Function The Residential/Commercial Service Technician responsibilities include but not limited to; delivering salt, basic filter changes, preventative maintenance and maintaining customer relationships. The Residential/Commercial Service Technician I must have the ability to work on their own with little direct supervision, an insurable driving record, and be mechanically minded.
Responsibilities - Deliver salt to both residential and commercial customers.
- Basic service of equipment like filter changes
- Follow proper lifting techniques for repetitive lifting, and pushing of the salt and equipment
- Maintain customer relationships and provide answers during service calls and salt deliveries.
- Communicate with management, sales and customer service to resolve customer complaints.
- Travel in company vehicle to support and maintain service area.
- Maintain service vehicle inventory.
- Adhere to company safety and vehicle practices.
- Take in salt deliveries and unload into the warehouse via forklift.
- Basic shop duties such as cleaning and building maintenance.
- Perform any other activities as needed or as directed.
Qualifications - High School Diploma (or GED equivalent)
- Valid driver's license
- Insurable driving record
- Ability to lift 50lbs consistently throughout the day
- Successful completion of pre-employment screenings, including DOT requirements
- Work in a variety of environments and temperatures (crawl spaces, attics, etc.)
We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
