Rental Car Customer Service Agent

Managed Labor Solutions

Durango, Colorado

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Role details

Classification: Call Centre / CustomerService
Category: —
Work type: Not Specified
Employment: Permanent
Country: United States
Location: Durango Colorado 81303

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Job description

Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.

What you'll do:

Greet customers upon arrival
Expedite the car rental process so customers can get to their destination quickly and easily
Verify driver's license and reservations
Assign keys and rental agreements and be able to explain charges on the invoice
Process car exchanges in the Rental Car computer system
Resolve customer issues and concerns professionally

Benefits:

Health insurance
Dental insurance
Flexible schedule

What we require:

Valid driver's license
18 years of age or older
Must be flexible with schedule to work night, weekends and holidays as needed
Previous customer service experience and sales skills
Ability to work in a fast paced environment with a variety of tasks
Willingness to work outdoor in weather conditions with moderate noise level
Detail oriented
Computer literate
Proficiency in English

Extra points for this

6 months of customer service experience
Previous experience in baggage handling or customer-facing role