C
Full Time Any

Memphis, Tennessee · USA job

Project Lead, Campaign Operations

Caissa K12

Memphis, Tennessee

Job description

Project Lead, Campaign Operations

Pay: $59,000.00 - $91,000.00 per year

Job description:

Project Lead, Campaign Operations

Join Caissa K12 as a Project Lead!

Caissa K12 is seeking passionate and results-driven individuals to join us as Project Leads. As the nation's leader in student recruitment, we are on a mission to ensure every student is not just in school but engaged and empowered for a successful future.

Mission

As a Project Lead, you will oversee daily operations for assigned campaigns tracking progress in real-time, removing barriers when we fall behind, and resolving the issues that prevent students from getting into seats. Success is measured in one thing: verified students enrolled and attending. You will own the day-to-day problem-solving and accountability required to hit enrollment targets. Fluency in more than one language is a significant advantage and is highly valued in this position.

Key Responsibilities

Monitor verified student enrollment and ensure data is clean, accurate, and auditable.

Report to leadership with clarity: where we stand, what's working, what isn't, and what we're doing about it.

Track and manage project deadlines and deliverables.

Identify and remove enrollment barriers. When field reports back "parents won't enroll because transportation/schedule/placement/paperwork ," you don't accept that as the final answer.

You escalate to the right people, connect dots between teams, and drive toward a solution same day when possible.

You connect the right teams across operations, data, field, and district partners to move toward solutions.

Ensure regular audits of enrollment data, call quality, outreach verification, and field team compliance.

Ensure all data submissions are accurate and timely before sending them to districts or for invoicing.

Oversee canvas and field operations for your assigned districts, ensuring goals are met.

Determine innovative ideas to ensure your targets are met.

What success looks like

Assigned district(s) meet or exceed enrollment targets on schedule

When problems emerge, they're flagged fast and resolved quickly

Internal teams know where you stand on the goal and what's being done to hit it

Ideal Candidate Profile

You have experience with:

Running or supporting campaigns with daily/weekly "win numbers" (political field, GOTV, public benefits enrollment, etc.).

Working toward measurable goals and performance metrics with an end date.

Identifying problems, escalating fast, and driving toward solutions.
Data verification, quality assurance, or audit work.

Coordinating across teams and departments to solve blockers.

Fast-paced environments where priorities shift and you adjust quickly.
What you'll need

Proficiency with spreadsheet software (Excel, Google Sheets) and project management tools

Ability to work in a fast-paced environment with project end dates
Strong writing and communication skills

Highly organized with excellent attention to detail

Reliable transportation and flexibility for occasional travel during peak campaign windows

Weekend and evening availability on a rotating basis during campaign phases
Reports To

Director of Operations

Works closely with

Field Operations, Client Management, Data/Reporting, Compliance, District Partner Leads

Pay Range: $59,000 - $91,000 yearly

Bonus opportunities
Benefits:

401(k)
401(k)
Dental insurance
Health insurance
Paid time off
Professional development assistance
Job Type: Full-time

Schedule:

Monday to Friday
Weekends as needed
Work Location: In person

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