Facilitates yearly roadmap sessions related to a product or domain and manages the roadmap throughout the team. Shows the skills to shape complex business challenges and turn them into Digital Solutions. Has a complete overview of the stakeholder landscape within the Plant & Automation domain and actively builds relationships. Knows which stakeholders to involve at which point in time. Interacts with Sr. Director levels and below. Has solid understanding of project management methodology and other frameworks. Can suggest teams ways of working to optimize delivery. Coaches the business stakeholders and team members in agile mindset and best practices. Acts as trusted IT partner for Senior Business Unit colleagues and Digital & Tech members related to Product(s) topics. Shows the ability to listen, get to the root cause of the issues or needs, and influences stakeholders in decision making process. Is a coach to other roles. Provides/manages support for defined factory solutions. Ensures SLAs are met and relevant site Knowledge Base articles are up to date. Provides support for quarterly IT patching & SAP release weekends. Provides off-hour escalation support (when/if needed). Manages the Digital & Tech & IT/OT factory project portfolios by shaping & capturing demands aligned with business stakeholders and priorities. Collaborates with other global Plant & Automation chapter members on maturing and delivering solution standards and technical expertise across the common solutions & services at sites. Functionally lead other chapter members and be influential with indirect supporting teams toward overall service delivery. Ensures that the ITIL standards around definition and management of IT/OT assets are maintained and that Asset inventories are up to date for your site(s). Contribute to the definition and enforcement of Digital & Tech architectural standards (software, infrastructure) together with Engineering, IT Security & Infrastructure. Provides functional knowledge to support business objectives (technology watch, best practices) pertaining to your factory scope. Propose and document added value Digital & Tech solutions. Contribute and be an innovative partner to other Digital & Tech and business teams with respect to Industry 4.0 and other digital initiatives. Manage stakeholder relationships and oversee end-to-end project execution for assigned sites. Support project management activities and monitor and assist with budget controls. Hybrid work schedule.
Education and Experience Requirements
Requires a High School Diploma and 5 years of Information Technology experience in the manufacturing domain. Must have experience with: Service Desks; ITIL (Information Technology Infrastructure Library) including IM (Incident Management), PM (Problem Management), and CM (Change Management); Digital Manufacturing including MES (Manufacturing Execution System), Warehousing, ACM (Automatic Compounding Machine), Batch Management, SCADA (Supervisory Control and Data Acquisition), DSC (Distributed Control System), and PLC (Programmable logic controller); P1 and P2 incidents; RCA (Root Cause Analysis); SAP System (System Analysis Program Development); and PM (Project Management) Methodology and Frameworks.
Special Skills Requirements
Please see above.
Travel Requirements
None
Telecommuting/Remote Work is Permitted
Hybrid work schedule
Please copy and paste your resume in the email body (do not send attachments; we cannot open them) and email it to candidates at (link removed) with job reference in the subject line.
Thank you.
