Job Description Job Description
The Role You will handle day-to-day air freight and ocean freight import files, working closely with overseas agents, carriers, customs brokers, truckers and customers to keep shipments moving on time and billed correctly.
Key Responsibilities - Open and manage import files for air freight and ocean freight (FCL and LCL)
- Review shipping documents for accuracy: HBL/MBL, HAWB/MAWB, commercial invoice, packing list
- Track shipments and monitor ETAs, arrival notices, cargo availability and Last Free Day
- Issue arrival notices and keep customers updated on shipment status
- Coordinate customs clearance with the customs broker, including ISF filing for ocean shipments
- Obtain freight releases from airlines and steamship lines; arrange release payments
- Book and coordinate drayage, CFS/terminal pickups and final delivery
- Monitor demurrage, detention and storage exposure and act to avoid extra charges
- Verify vendor invoices against quotes and shipment records
- Prepare billing details for customer invoicing
- Keep accurate records in our operating system and follow company SOPs
Requirements - 2-5 years of experience in import operations at a freight forwarder, NVOCC or customs brokerage
- Hands-on knowledge of both air and ocean import processes
- Understanding of U.S. import documentation and the clearance process
- Familiarity with Incoterms
- Strong attention to detail and the ability to manage multiple files at once
- Clear written and verbal communication in English
- Proficiency in Microsoft Office (Excel, Outlook)
Nice to Have
- Experience with ports/airports, drayage and terminal operations
