Overview:
Journeyman HVAC Service Technician
Thomas & Galbraith - Cincinnati, OH
Come join Thomas & Galbraith in Cincinnati, one of the largest HVAC and plumbing companies in the entire Midwest!
How did we get here in such a short period of time? We continue to grow because we hire the best (that's YOU!), and our clients love us for it! People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Role
As a Journeyman HVAC Service Technician, you will use your technical knowledge and hands-on experience to diagnose, troubleshoot, and repair residential heating and cooling systems. You will provide exceptional customer service, educate homeowners on their HVAC systems, and lead customers to informed and confident buying decisions.
We are looking for an experienced technician who takes pride in their craftsmanship, works independently, and delivers outstanding results.
What's In It For Me?
- Industry-Leading Total Compensation: $80,000-$100,000 per year
- FREE Employee/Dependent Telehealth with no copay
- Company-Matched Health Savings Account and 401(k) Retirement Account
- FREE Long-Term Disability Insurance
- Employee + Family Life Insurance
- Wellness Program and Employee Assistance Program (Mental Health)
- Voluntary Short-Term Disability Insurance
- Accident Insurance and Critical Illness Insurance
- Paid Company Holidays
- Paid Community Service Day
- Company-Paid Personal Time Off (up to 4 weeks)
- Company-Paid Other Time Off (Bereavement & Jury Duty)
- Friends & Family Discount
- Industry-Leading Training Programs
Responsibilities: What Will I Do?
- Complete all assigned service calls, tune-ups, inspections, and repairs in a thorough, safe, and professional manner.
- Diagnose, troubleshoot, and repair residential heating and cooling systems.
- Provide professional recommendations and educate customers on their HVAC systems and available solutions.
- Courteously take work direction from the dispatcher and maintain productive communication with internal teams.
- Complete all service invoices with 100% accuracy.
- Complete the job closeout process with 100% accuracy immediately upon completion.
- Maintain accurate and timely paperwork and service documentation.
- Keep your company truck clean, organized, and professionally maintained inside and out.
- Participate in ongoing training to continue growing and developing as an HVAC professional.
- Be available to participate in the on-call service rotation.
Qualifications: Do I Have What It Takes?
- Must possess a valid Kentucky Journeyman HVAC License or Ohio Journeyman HVAC License.
- Valid driver's license with the ability to operate a company vehicle.
- Strong technical knowledge of residential heating and cooling systems.
- Ability to independently diagnose and repair HVAC systems.
- ServiceTitan experience preferred.
- Strong communication and customer service skills.
- Professional attitude with a commitment to quality workmanship and customer satisfaction.
EQUAL EMPLYMENT OPPORTUNITY
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.
