Caseworker

Compassionate and detail-oriented Case Manager with experience supporting older adults in community-based settings. Skilled in conducting in-home assessments, determining eligibility for services, and ensuring ongoing compliance with state and APD requirements. Proven ability to manage a field-based caseload, complete timely documentation, and connect clients with appropriate resources to support independence and well-being.

Key Responsibilities:

• Conduct in-home intake assessments, 6-month follow-ups, and annual reassessments to determine and maintain eligibility for Meals on Wheels services.
• Monitor client health, safety, and nutritional needs through home visits and telephone follow-ups.
• Identify service gaps and coordinate referrals to community resources, including in-home care, transportation, and benefits.
• Maintain accurate, timely case documentation and data entry in web-based systems to ensure compliance with state and program requirements.
• Collaborate with scheduling staff to coordinate visits and manage an active caseload in a field-based environment.
• Educate clients and caregivers on available services and support systems.

Requirements

• Associate's Degree in Social Work, Nursing, or related field (or equivalent experience)
• Minimum 2 years' experience working with older adults
• Valid driver's license and reliable transportation

Preferred:

• Bilingual (Spanish)
• Social work background
• Knowledge of local aging services (Berks County)

Berks Encore is a nonprofit leader of senior services in Berks County. The services we provide offer support for our community's older adults without compromising their independence. Through advocacy, education and referrals, we develop aging-confident indvidiuals to enhance their ability to live well.