Job Description Job Description
Escrow Officer - Key Responsibilities
Escrow Management & Transactions
- Independently manage residential, commercial, refinance, and investment escrow transactions from opening through closing.
- Review contracts, lender instructions, title reports, and supporting documents for accuracy and compliance.
- Prepare escrow instructions, settlement statements, prorations, amendments, demands, and closing packages.
- Coordinate with agents, lenders, title companies, and other parties to ensure smooth and timely closings.
- Manage deposits, file balancing, funding, disbursements, and critical transaction deadlines.
- Proactively identify and resolve issues while maintaining accurate, organized, and audit-ready files.
Client Service & Communication
- Serve as the primary point of contact for buyers, sellers, agents, lenders, and other transaction participants.
- Provide consistent, proactive updates and respond promptly to inquiries.
- Anticipate challenges, resolve complex issues, and minimize unnecessary delays.
- Build lasting relationships with business partners through exceptional service, professionalism, and reliability.
- Deliver a personalized escrow experience that makes Fairway Escrow a seamless extension of our partners' businesses.
Agent & Business Partner Support
- Prepare preliminary escrow estimates, seller net sheets, and closing cost breakdowns.
- Assist with coordinating NHD reports, home warranties, 9A reports, retrofitting requirements, and other transaction-related services.
- Provide knowledgeable support to agents and lenders throughout the transaction process.
Compliance & Risk Management
- Ensure compliance with applicable California escrow laws, DFPI regulations, RESPA, TRID requirements, and company policies.
- Follow proper trust accounting, wire verification, fraud prevention, and documentation procedures.
- Maintain confidentiality, accuracy, and compliance throughout every transaction.
Technology & Team Collaboration
- Utilize escrow software, digital document management, and client portals to streamline workflow.
- Support escrow assistants and collaborate with management to improve efficiency and service quality.
- Maintain accountability, attention to detail, and a solutions-oriented approach.
Qualifications
- Proven experience independently managing escrow transactions from start to finish.
- Strong knowledge of California escrow procedures, title requirements, lender instructions, and escrow accounting.
- Excellent communication, organization, multitasking, and problem-solving skills.
- Ability to manage multiple transactions efficiently while meeting deadlines.
- Proficiency with escrow software and digital transaction systems.
- Commercial escrow experience and established industry relationships are a plus.
Company Description
Why Work at Fairway Escrow?
At Fairway Escrow, we're building more than just another escrow company. We're creating a modern, service-driven environment where experienced professionals are valued, supported, and given the opportunity to grow.
We combine traditional, relationship-focused customer service with modern technology, efficient systems, and a proactive approach to escrow management.
As a growing company, we offer the opportunity to make a meaningful impact, contribute ideas, build lasting industry relationships, and grow alongside the business.
We're looking for professionals who take pride in their work, value teamwork, and want to be part of a company committed to raising the standard of escrow service.
Company Description Why Work at Fairway Escrow? At Fairway Escrow, we're building more than just another escrow company. We're creating a modern, service-driven environment where experienced professionals are valued, supported, and given the opportunity to grow. We combine traditional, relationship-focused customer service with modern technology, efficient systems, and a proactive approach to escrow management. As a growing company, we offer the opportunity to make a meaningful impact, contribute ideas, build lasting industry relationships, and grow alongside the business. We're looking for professionals who take pride in their work, value teamwork, and want to be part of a company committed to raising the standard of escrow service.
