Job Description Job Description Cool Edge AC is hiring an experienced
HVAC Service Technician to join our growing team in Land O' Lakes, FL.
We are looking for a technician who can diagnose, repair, and maintain residential and light commercial HVAC systems while providing honest recommendations and excellent customer service. This role is a great fit for someone who takes pride in quality work, communicates clearly, and wants to grow with a family-owned local company.
Cool Edge AC serves Hillsborough, Pasco, and Pinellas counties. We work with homeowners, property managers, and light commercial customers.
Why Join Cool Edge AC?
Cool Edge AC is a locally owned HVAC company that values honesty, quality, and long-term customer relationships. We are not a large corporate chain. You will work directly with ownership, have support from the office team, and be part of a company that cares about doing the job right.
We are growing intentionally and looking for technicians who want to be treated like people, not numbers.
What We Offer
- Competitive hourly pay based on experience
- $20-$28 per hour depending on experience and skill level
- Paid time off available after introductory period
- Employee discounts
- Local service area
- Supportive office team
- Direct communication with ownership
- Training and development opportunities
- Opportunity for advancement as the company grows
- Performance-based bonus opportunities may be available
- Employer-paid accident insurance through Colonial Life
- Optional voluntary supplemental benefits available through Colonial Life
- Additional employee benefits being evaluated as the company continues to grow
Responsibilities
- Diagnose and repair residential and light commercial HVAC systems
- Perform maintenance visits and system tune-ups
- Troubleshoot electrical, refrigerant, airflow, drain line, and comfort issues
- Provide customers with clear explanations and repair options
- Complete accurate job notes, photos, invoices, equipment information, and customer recommendations in our CRM before closing out each job.
- Identify and clearly communicate repair, maintenance, indoor air quality, and system replacement opportunities when appropriate.
- Able to explain findings and recommendations clearly without using high-pressure sales tactics
- Communicate with dispatch and office staff throughout the day
- Maintain a clean, organized, and professional work area
- Represent Cool Edge AC professionally in customers' homes and businesses
- Follow company procedures for safety, documentation, and customer communication
What We're Looking For
Desired experience: 2+ years of HVAC service experience preferred. Residential HVAC experience is required; light commercial experience is a plus.
- EPA certification required
- Strong diagnostic and troubleshooting skills
- Ability to work independently in the field
- Comfortable learning and using a tablet, mobile apps, and CRM software. ServiceTitan experience is a plus, but not required.
- Valid driver's license and clean driving record preferred
- Professional appearance and customer-first attitude
- Strong communication skills with customers and team members
- Ability to work in attics, outdoors, and Florida weather conditions
- Willingness to follow company processes and complete detailed job documentation
- Dependable, organized, and accountable
Compensation
This is a full-time hourly position.
Pay ranges from
$20-$28 per hour based on experience, diagnostic ability, and ability to work independently. Additional performance-based incentive opportunities may be available for approved recommendations, memberships, and other company programs.
Schedule
Full-time position. Some after-hours or weekend availability may be needed during peak season.
About Cool Edge AC
Cool Edge AC is a family-owned HVAC company based in Land O' Lakes, Florida. We serve Hillsborough, Pasco, and Pinellas counties and take pride in honest work, clear communication, quality service, and long-term relationships with both our customers and our team.
