Job Summary: Assistant Restaurant Manager will be responsible for managing daily operations to include; overseeing financial controls, monitoring expenditures, budgeting and sales projections, quality products, attract, select and retain talent. Investigates and resolve guest complaints concerning food quality and service.
Job Responsibilities:
Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
Ensure that all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking and serving standards.
Achieve company objectives in sales, service, quality, appearance of the restaurant and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Make employment and termination decisions consistent with the Restaurant General Manager guidelines for approval or review.
Continually strive to develop your staff in all areas of managerial and professional development.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs.
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures. Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Skills and Competencies:
Minimum of 3 years of work experience in Management capacity in a restaurant hospitality field.
Must possess the ability to direct the work of others to achieve company goals.
Must be able to communicate clearly and give concise instructions.
Strong problem-solving skills
Strong Operational skills in a customer service-environment
Must be able to work any shift (various hours-days off) and overtime as business dictates.
Must be able to work weekends, evenings and holidays.
