Shifts: Afternoon/Swing (3 PM 11 PM) and Overnight (10 PM 5 AM)
Position Summary
Dennys servers are responsible for providing friendly, efficient, and attentive customer service while creating a welcoming dining experience for every guest. Servers take orders, serve food and beverages, process payments, maintain clean dining areas, and work as a team to ensure smooth restaurant operations.
Essential Job Responsibilities
Greet guests promptly and provide a friendly, professional welcome.
Take accurate food and beverage orders using the POS system.
Enter orders correctly and communicate special requests to the kitchen.
Serve food promptly while following Dennys service standards.
Check on guests regularly and ensure satisfaction.
Handle cash, credit card transactions, and guest payments accurately.
Maintain clean tables, booths, floors, and server stations.
Restock supplies, condiments, silverware, and beverages.
Follow food safety, sanitation, and personal hygiene standards.
Assist other team members when necessary.
Complete assigned side work and shift responsibilities.
Follow all company policies and management instructions.
Afternoon Server Responsibilities (3 PM 11 PM)
Provide excellent guest service during afternoon and dinner hours.
Maintain dining room cleanliness during busy periods.
Complete opening and closing side work as assigned.
Restock server stations for the overnight team.
Maintain accurate cash handling and checkout procedures.
Ensure all assigned tables and sections are properly maintained.
Communicate important shift information to overnight employees.
Overnight Server Responsibilities (11 PM 7 AM)
Provide attentive service to overnight guests.
Maintain a clean, safe, and organized dining room throughout the shift.
Keep coffee, beverage, and condiment stations stocked.
Maintain tables, booths, restrooms, and assigned cleaning areas.
Complete overnight cleaning and side work assignments.
Prepare the dining room and server stations for the morning shift.
Maintain guest service standards even during slower hours.
Complete checkout and cash-handling procedures accurately.
