Job Description Job Description
Job Title: eCommerce Sales Manager, NA
Manager (Retail, Amazon, Website)
Location: Chicago, IL
Department: eCommerce
Reports To: Director of eCommerce
Company Description: It's an exciting time to join Evolution! With over 30 years in the industrial power tool market, we're a fast-growing business operating in over 27 countries, with offices in the UK, US, France, and China. Evolution has established a well-earned reputation and is recognized worldwide as a market leader in the steel and fabrication industry.
Evolution has traditionally specialized in steel dry-cutting technology and has developed this technology into a range of multipurpose saws that cut Wood, Aluminum, and Steel. With a rich history and exciting future, we're selling more power tools in more places to more people than ever before. Evolution aspires to build on our well-earned reputation and become one of the great iconic brands in the power tools market.
You will play a critical role in making that vision a reality and will be based out of our Chicago office. As a company, we have a unique, patented product and exciting future strategic plans to continue our rapid growth trajectory. We are looking for innovative and ambitious colleagues to join us on this journey and have a tangible impact on taking Evolution Power Tools to the next level.
About the Role:
We are seeking a highly driven and strategic eCommerce Manager to lead performance across our North American digital channels, including Retail eCommerce (Home Depot, Lowe's, etc.), Amazon, and Direct-to-Consumer (D2C).
This role is responsible for owning channel revenue, managing a team of eCommerce specialists, and driving execution to meet and exceed sales targets. The ideal candidate combines analytical rigor, creative problem-solving, and strong leadership to unlock growth across multiple platforms.
This is a highly cross-functional role that partners closely with Marketing, Development, Customer Service, Operations, and Finance to deliver best-in-class customer experience and profitable growth.
Key Responsibilities:
Channel Ownership & Revenue Growth
- Own total revenue/margin performance across:
- Retail eCommerce (e.g., Lowe's, Home Depot, etc.)
- Develop and execute strategies to meet and exceed revenue and profitability targets
- Build and manage channel-level forecasts, KPIs, and performance dashboards
- Identify growth opportunities across channels
Performance Optimization & Analytics
- Analyze key metrics including:
- Traffic & acquisition channels
- Average order value (AOV)
- Contribution margin / profitability
- Customer retention and lifetime value (LTV)
- Translate data into actionable insights and experiments
- Work with development and marketing teams to build a culture of test-and-learn (A/B testing, pricing tests, content optimization)
Team Leadership & Accountability
- Lead and develop a team of eCommerce specialists across each channel
- Set clear goals, priorities, and performance expectations aligned to company objectives
- Drive accountability through regular performance reviews and business updates
- Coach team members to improve analytical thinking, execution, and ownership mindset
Innovation & Growth Initiatives
- Bring forward new ideas to drive incremental revenue
- New channel opportunities
- Merchandising improvements
- Conversion optimization tactics
- Stay on top of industry trends, tools, and competitive landscape
- Challenge the status quo and think creatively about how to scale the business
Qualifications and Skills:
5-8+ years of experience in eCommerce, digital commerce, or online retail Experience managing multiple channels (Amazon, Retail eCommerce, D2C preferred) Proven track record of driving revenue growth and hitting targets Experience managing team members Analytical mindset - comfortable working with data, dashboards, and KPIs Curiosity & problem-solving - asks "why" and digs into root causes Creative thinker - brings new ideas to drive growth and improve performance Strong leadership - able to motivate and develop a high-performing team Cross-functional collaborator - works effectively across departments Bias for action - balances strategy with execution
Working hours: This is a full-time Hybrid role (3 Days in-office, 2 Days Work-from-home) with standard working hours Monday through Friday from 7:00 A.M. to 4:00 P.M.
Benefits Package: Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term Disability Paid Vacation Paid Sick leave 401k company match. EAP- Employee Assistance Program Health/Fitness Reimbursement Flexible Spending HSA-Company Contribution
