Job Description Job Description
Position Summary
Red Rock Title & Settlements, LLC is hiring a Title Processor to move residential real estate files from order to clear-to-close. You will open files, order and review title work, clear requirements, collect payoffs and figures, and keep lenders, agents, and clients informed so every closing happens on time and without surprises.
Red Rock Title is an attorney-owned title and settlement company in Fredericksburg, Virginia, affiliated with Red Rock Law Group, PLLC. We handle purchases, refinances, cash transactions, family transfers, and estate-related conveyances. You will work alongside our settlement agents, closers, and attorney staff.
Key Responsibilities
File opening and intake
• Open new purchase, refinance, and cash files in Qualia, including second-loan ("A file") openings on existing files
• Review sales contracts, addenda, and lender instructions; confirm parties, vesting, property details, and key dates
• Send opening packages and welcome communications to buyers, sellers, borrowers, lenders, and agents
Title work
• Order title searches and abstracts in Virginia and other states where we write; follow up until received
• Review title reports and prepare commitments: identify liens, judgments, easements, vesting issues, probate and estate gaps, and other exceptions
• Prepare and track a requirements list for each file and work each item to cleared
• Escalate title defects, chain-of-title breaks, and curative needs to the settlement agent or attorney
Payoffs, figures, and third parties
• Order and verify mortgage payoffs, HOA/condo resale certificates and dues statements, tax certifications, and water/sewer final readings
• Order surveys, flood certifications, and municipal or lien searches as required
• Obtain and review insurance binders, invoices, and other closing-cost documentation
Closing preparation
• Coordinate with the lender on Closing Disclosure balancing and issue settlement statements for review
• Assemble closing packages and confirm signing logistics, including mobile notary and remote closings
• Track contract and loan deadlines so files are clear-to-close before settlement
Post-closing
• Submit deeds, deeds of trust, and releases for recording; track and correct rejections
• Confirm payoffs are received and lien releases are obtained and recorded
• Issue final title policies and close out files
Communication and compliance
• Provide proactive status updates to all parties; return calls and emails within one business day
• Follow the firm's Wire Instruction Security Policy and IT Policy: verify wire instructions by phone using known numbers and never accept changes by email alone
• Protect nonpublic personal information and follow ALTA Best Practices and underwriter guidelines
Qualifications
Required
• 2+ years of title processing, escrow, or settlement experience in residential real estate
• Working knowledge of title commitments, Schedule B requirements and exceptions, and the residential closing process
• Familiarity with TRID and the Closing Disclosure / ALTA settlement statement
• High school diploma or equivalent
• Ability to pass a background check
Preferred
• Experience with Qualia (or SoftPro, ResWare, or similar title production software)
• Virginia title experience, including probate-related and estate conveyances
• Virginia title insurance agent license, or willingness to obtain one within 90 days of hire
• Experience with HOA/condo resale documents and Virginia recording requirements
Skills and Traits
• Exceptional attention to detail: you catch the misspelled name, the missing release, and the wrong parcel number
• Manages a high-volume pipeline of files at different stages without dropping deadlines
• Clear, courteous written and phone communication with clients, agents, and lenders
• Comfortable with technology: Qualia, Microsoft 365, e-recording portals, and lender portals
• Exercises sound judgment and knows when to escalate an issue to the attorney
• Handles confidential financial and personal information with discretion
Schedule and Compensation
• Monday through Friday, standard business hours, in office; occasional extended hours at month-end
• Compensation commensurate with experience
• Benefits: paid time off, paid holidays, other benefits
How to Apply
Email your resume and a short cover letter to with "Title Processor" in the subject line.
