Job Description Job Description
Join a Growing Team That Values Quality, Integrity, and Professionalism
Plumb Crazy Plumbing, LTD. is seeking a motivated, customer-focused Licensed Plumber or Second Period Plumbing Apprentice to join our growing team. We are looking for individuals who take pride in their craftsmanship, enjoy solving problems, and are committed to delivering exceptional customer service on every job.
If you're looking for a company that values professionalism, rewards hard work, and provides opportunities for growth, we'd love to hear from you.
Position Summary
As a Plumbing Service Technician, you will be responsible for diagnosing plumbing issues, recommending effective solutions, completing high-quality repairs and installations, and providing an outstanding customer experience. The ideal candidate is dependable, self-motivated, detail-oriented, and takes pride in representing the company with professionalism.
Key Responsibilities
Plumbing Diagnostics & Service
- Perform comprehensive diagnostics and inspections of residential plumbing systems.
- Accurately identify the root cause of plumbing issues.
- Recommend repair and replacement solutions that best meet the customer's needs.
- Explain findings and available options in a clear, honest, and professional manner.
- Complete plumbing repairs and installations according to company standards and local plumbing codes.
- Ensure all completed work meets the highest quality and safety standards.
Customer Service
- Deliver a five-star customer experience on every service call.
- Build trust with homeowners through honesty, professionalism, and excellent communication.
- Present estimates and service options with a customer-first approach.
- Maintain a clean, organized, and professional appearance while representing the company.
Documentation & Teamwork
- Accurately document diagnostics, completed work, and recommendations using FieldPulse.
- Collaborate with dispatch, office staff, and fellow technicians to ensure efficient scheduling and customer satisfaction.
- Participate in company meetings, ongoing training, and professional development opportunities.
- Assist other team members as needed to ensure successful completion of daily operations.
Qualifications Required
- Illinois Licensed Plumber or Second Period Plumbing Apprentice.
- High School Diploma or GED.
- Minimum of two (2) years of plumbing experience.
- Valid driver's license with a clean driving record.
- Ability to successfully pass a pre-employment drug screening and background check.
Preferred Skills
- Strong diagnostic and troubleshooting abilities.
- Excellent communication and interpersonal skills.
- Ability to educate customers and present repair options professionally.
- Strong work ethic with exceptional attention to detail.
- Positive attitude and commitment to delivering outstanding customer service.
- Ability to work independently while contributing to a team environment.
Physical Requirements
- Lift, carry, push, and pull up to 50 pounds.
- Frequently bend, kneel, crouch, crawl, and work in confined spaces.
- Safely operate hand tools, power tools, and plumbing equipment.
- Ability to work in varying weather conditions and physically demanding environments.
What We're Looking For
The ideal candidate will:
- Communicate professionally with customers, coworkers, and office staff.
- Perform thorough inspections and provide accurate estimates.
- Complete all work as quoted while maintaining exceptional quality.
- Follow company policies, procedures, and safety standards.
- Maintain a positive attitude and contribute to a professional team culture.
- Work efficiently while maintaining attention to detail.
- Be dependable, honest, and motivated to continually improve.
Compensation
- $20.00-$40.00 per hour, based on experience, licensing, and qualifications.
- Overtime opportunities available.
- Company vehicle provided for qualified employees.
- Company uniforms provided.
- Paid holidays.
- Paid vacation.
- Paid sick time.
- 401(k) with 3% company match.
- Ongoing training and career advancement opportunities.
Equal Opportunity Employer
Plumb Crazy Plumbing, LTD. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Apply Today
If you're a skilled plumber or motivated apprentice looking to grow your career with a company that values craftsmanship, professionalism, and customer satisfaction, we'd love to meet you.
