Job Description Job Description
Benefits Manager
Job Type: Contract-to-Hire
Work Arrangement: 100% Onsite, Monday-Friday
Start Date: ASAP
Position Overview
We are seeking an experienced, hands-on Benefits Manager to join the HR team of a large, established organization. This position will play a key role in supporting day-to-day benefits operations, reporting, analytics, and administration for a workforce of approximately 22,000 employees.
The ideal candidate is a detail-oriented benefits professional who enjoys being involved in daily operations, solving problems, and supporting a collaborative team. This is a senior-level individual contributor position with no direct reports, working closely with the Director of Benefits and Benefits Coordinators.
Key Responsibilities
- Manage and support daily benefits administration, ensuring accuracy, compliance, and timely resolution of employee benefits issues.
- Serve as a subject matter expert and escalation point for Benefits Coordinators, providing guidance and troubleshooting complex benefits questions.
- Support the administration of health and welfare benefits, COBRA, 401(k), and other employee benefit programs.
- Assist with leave administration, including FMLA, short-term disability (STD), long-term disability (LTD), and leaves of absence (LOA).
- Analyze benefits data, develop reports, and identify trends using advanced Excel skills.
- Utilize ADP Workforce Now to manage benefits information, reporting, and administrative processes.
- Support annual Open Enrollment activities, including employee communications, enrollment processing, and issue resolution.
- Assist with benefits compliance, documentation, audits, and ongoing process improvements.
- Collaborate with HR leadership and team members to streamline processes and improve operational efficiency.
- Provide hands-on administrative support as needed to ensure benefits operations run smoothly.
Required Qualifications
- Bachelor's degree required.
- Minimum of 5 years of progressive experience in employee benefits administration.
- Strong knowledge of health and welfare benefits, COBRA, 401(k), FMLA, STD, LTD, and LOA.
- Understanding of self-insured and fully insured benefits programs.
- Advanced Excel skills with strong reporting, data analysis, and problem-solving abilities.
- Experience working with HRIS and benefits administration systems.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities.
- Comfortable working in an environment with a combination of manual and automated processes.
- Willingness to be directly involved in daily benefits administration and support the team wherever needed.
- Ability to work onsite five days per week.
Preferred Qualifications
- Experience with ADP Workforce Now.
- Knowledge of Affordable Care Act (ACA) regulations and compliance.
- Experience administering or supporting pension plans.
- Bilingual proficiency in English and Spanish.
- Experience supporting benefits administration within a large, multi-location organization.
Ideal Candidate
The ideal candidate is a proactive, analytical, and collaborative benefits professional who thrives in a hands-on environment. They are eager to learn established processes, take ownership of responsibilities, and contribute to continuous improvement.
This opportunity is best suited for someone who enjoys the operational and analytical aspects of benefits administration rather than a primarily strategic or executive-level leadership role.
Additional Requirements: Successful completion of a background check and drug screening.