Job Description Job Description
Copy Doctor is looking for a hands-on, organized, and tech-comfortable Store Manager to lead daily operations at our print center. This role is ideal for someone who can balance production, people, and customer service, while keeping the shop running smoothly and efficiently.
This is not a desk-only role. The Store Manager understands printing, can step into production, and oversees the team to make sure all jobs are completed correctly and on time.
What You'll Do
Daily Operations & Production Oversight
Plan and organize daily print jobs based on deadlines and priorities
Assign jobs to the right team members and adjust as needed throughout the day
Ensure all print jobs are completed accurately and on time
Make sure jobs are packaged, invoiced, and picked up on time
Team Leadership & Scheduling
Schedule employees and ensure proper coverage
Make sure team members show up on time and are productive during shifts
Track time-off requests and attendance
Train, guide, and support team members
Foster teamwork, accountability, and a positive work environment
Administrative & Inventory Responsibilities
Order paper and supplies
Monitor inventory levels to avoid shortages or delays
Ensure invoices are accurate and completed properly
Keep job records and production paperwork organized
Customer Service & Sales Support
Maintain strong relationships with existing customers
Assist with customer questions, orders, and problem resolution
Look for opportunities to upsell print products and services
Help develop in-store promotions, specials, or discounts when appropriate
Store Management & Communication
Keep the store clean, organized, and professional-looking
Monitor daily performance and store results
Share ideas to improve efficiency, customer experience, and sales
What We're Looking For
Strong computer skills
Comfortable using software, learning new systems, and handling digital job tracking.
Print experience or strong print knowledge
You understand how printing works, can adapt quickly to new tools and workflows and are open to learning better, more efficient ways of doing things.
Organized and detail-oriented
You can manage multiple jobs, deadlines, and responsibilities without losing track.
Leadership mindset
You lead by example, support your team, and hold people accountable respectfully.
Reliable and adaptable
You handle changes calmly and adjust plans as needed throughout the day.
Customer-focused
You care about customer satisfaction and building long-term relationships.
Business-minded
You think about efficiency, costs, sales growth, and overall store performance.
What This Role Is - and Is Not
This role IS:
Hands-on and involved in daily operations
A mix of production, supervision, and administration
Customer-focused and team-oriented
Fast-paced and deadline-driven
This role is NOT:
A desk-only management position
A role removed from production or customers
A corporate or overly bureaucratic environment
Ideal Candidate
The ideal candidate is someone who:
Has strong computer skills
Learns quickly and adapts easily
Enjoys leading a team and staying organized
Is comfortable with both people and production
Takes pride in running a clean, efficient, and friendly store
Company Description
Copy Doctor is a fast-paced, full-service printing company with over 25 years of experience. We're known for quick turnaround times, friendly service, and high-quality work. Our team thrives in a positive, supportive environment where energy, teamwork, and attention to detail are key. Join us and grow with a company that values both its customers and its employees.
Company Description Copy Doctor is a fast-paced, full-service printing company with over 25 years of experience. We're known for quick turnaround times, friendly service, and high-quality work. Our team thrives in a positive, supportive environment where energy, teamwork, and attention to detail are key. Join us and grow with a company that values both its customers and its employees.
