Job Description Job Description
About the Role: Join CAPSTONE IMAGING as an Imaging Field Service Engineer, where you'll play a crucial role in delivering top-notch service for our advanced imaging systems. We are looking for a passionate individual to ensure our equipment operates flawlessly, making a difference in healthcare and imaging solutions.
Responsibilities: - Perform on-site installations, maintenance, and repairs of imaging equipment.
- Troubleshoot and resolve technical issues efficiently to minimize downtime.
- Provide exceptional customer support and training for end-users.
- Document service activities and maintain accurate records of repairs and maintenance.
- Collaborate with the engineering team to improve product performance and reliability.
- Stay updated with industry trends and advancements in imaging technology.
- Ensure compliance with safety regulations and company policies.
- Participate in ongoing training and professional development opportunities.
Requirements: - 3+ years of experience in field service or technical support for imaging equipment.
- Strong troubleshooting skills and a customer-oriented mindset.
- Ability to work independently and manage time effectively.
- Valid driver's license and willingness to travel to client sites.
- Excellent communication and interpersonal skills.
- Knowledge of imaging technologies and medical device regulations.
- Certification in relevant technical fields is a plus.
About Us: CAPSTONE IMAGING has been a leader in imaging solutions for over 15 years, dedicated to enhancing healthcare outcomes through innovative technology. Our commitment to quality and customer satisfaction has earned us a loyal client base, and our employees thrive in a supportive, dynamic work environment that fosters growth and collaboration.
