Entry level Freight broker operations

As an Entry-Level Freight Broker Operations professional, you will support a brokerage operations team coordinating domestic truckload and less-than-truckload shipments. Reporting to the Freight Brokerage Manager, you will use a Transportation Management System, load board platforms, a carrier relationship database, spreadsheets, and email to help source carriers, manage shipments, communicate with customers, and resolve operational issues.

Responsibilities

• Coordinate domestic truckload and less-than-truckload shipments.
• Source carriers through load board platforms and carrier relationship databases.
• Prepare freight quotes and support rate negotiations.
• Enter orders and maintain accurate shipment records.
• Track loads and provide timely customer updates.
• Manage shipment documentation using established systems and processes.
• Resolve shipment issues and support day-to-day brokerage operations.
• Assist with compliance-related processes and documentation.

Preferred Qualifications

• Entry-level experience in freight brokerage operations.
• Familiarity with Transportation Management Systems and load tracking.
• Experience with freight quoting and carrier sourcing.
• Understanding of shipment documentation.
• Proficiency with Microsoft Excel, spreadsheets, and email.
• Customer service, negotiation, and communication skills.