Job Description Job Description
Job Summary Join our well-established coffee and frozen beverage distribution company, where we have been delivering excellence for 20 years. We are seeking an independent, self-motivated Field Service Technician with 2 to 5 years of solid mechanical experience. This position is based out of our North Houston / 77032 facility (local candidates preferred).
Please Note: We do not have the capacity to train raw entry-level trainees. We need an experienced professional who possesses strong mechanical aptitude, can read wiring diagrams, knows how to handle tools efficiently, and can troubleshoot logically.
Technicians report directly to our office every morning at 8:00 AM to load their parts kits, pull their daily service tickets, sync their mobile app, and head out on local routes in a provided company vehicle.
Benefits & Perks
Competitive Hourly Pay: $17 - $23/hour (Based entirely on practical mechanical experience).
Local Commute: Save money on gas-our facility is located right in North Houston (77032) by IAH airport.
No Mandatory Weekends: No mandatory weekend or on-call shifts.
Predictable, Stable Hours: Monday - Friday, 8:00 AM - 4:30 PM (Includes a 30-minute lunch break).
Company Service Vehicle Provided: Vehicle provided for daily routes, picked up at our 77032 office every morning.
Path to a Take-Home Van: Earn a dedicated take-home vehicle after proving field independence and diagnostic reliability.
Free Factory Training & Certification: Wilbur Curtis, Bunn-O-Matic - coffee and frozen beverage equipment-all expenses covered.
Retirement & Bonus: Annual Performance Bonus & 401(k) Plan.
Time Off & Gear: Paid Time Off (PTO) & Free Company Apparel.
Key Responsibilities
- Morning Shop Sync: Report to the 77032 office daily at 8:00 AM sharp to coordinate with the manager, sync tickets, and stock your vehicle's parts kit.
- Logical Equipment Service: Diagnose, repair, and install beverage equipment (coffee, cappuccino, and slushie machines). We prioritize true electrical and mechanical diagnostics over random "part swapping."
- Equipment Deployment & Extraction: Safely install, secure, calibrate, and completely remove commercial beverage equipment at customer locations according to factory standards.
- Water Line Plumbing: Run, connect, and secure low-pressure water systems. This primarily involves running flexible tubing utilizing barb fittings and Oetiker clamps, with occasional configuration of compression and quick-connect fittings. Integrate multi-stage water filtration networks to protect coffee equipment from scale buildup.
- Inventory & App Tracking: Maintain a clean, organized parts kit on your vehicle. Accurately log parts used and type detailed diagnostic findings into our mobile field service app.
- Customer Support: Resolve customer issues swiftly and train restaurant/convenience store staff on basic equipment use and daily cleaning.
Qualifications & Requirements
- Experience: 2 to 5 years of hands-on mechanical, electro-mechanical, plumbing, automotive, or electrical troubleshooting experience. (Vending machine, appliance repair, water filtration/softener installation, ATM, or light HVAC/refrigeration experience is highly preferred).
- Tool Competency: Must own your own basic hand tools and possess excellent mechanical skills.
- Multimeter Literacy: Know how to use a digital multimeter to test components for voltage, continuity, and resistance (ohms) using basic wiring diagrams.
- Proximity & Commute: Must reside within a short commuting distance of the Houston 77032 ZIP code area for daily 8:00 AM arrival.
- Tech-Savvy: Comfortable navigating smartphone to track inventory and log daily service reports.
- Driver's License: Valid driver's license with a clean, acceptable driving record.
