S
Not Specified Permanent

Marlborough, Connecticut · USA job

HVAC Manager

SecureTek Solutions, LLC

Marlborough, Connecticut

Job description

Job Description Job Description

HVAC Service Manager

A well-established, independently owned heating oil, propane, and HVAC company is seeking an experienced HVAC Service Manager to lead its service operation.

This is an important leadership opportunity for an experienced HVAC professional who understands the technical side of the business and knows how to lead technicians, manage customer relationships, and keep a busy service department running efficiently.

What You'll Do

  • Supervise and support HVAC field technicians and service office staff.
  • Oversee daily scheduling of service calls and maintenance visits.
  • Coordinate emergency HVAC replacement installations.
  • Communicate professionally with customers by phone and email.
  • Assist with pricing service work and emergency replacement installations.
  • Utilize and understand flat-rate pricing.
  • Work closely with other department managers to provide an exceptional customer experience.
  • Provide technical leadership and guidance to the service team.

What We're Looking For

  • Strong hands-on technical knowledge of HVAC systems.
  • Experience with heating oil and propane systems.
  • Previous experience supervising HVAC or service technicians.
  • Strong customer service and communication skills.
  • Ability to manage scheduling, priorities, and a fast-paced service operation.
  • Knowledge of service pricing and flat-rate pricing is a plus.
  • Proven ability to lead a team, troubleshoot problems, and make effective decisions.

Strong technical expertise and prior field-supervision experience are required.

What We Offer

  • Competitive salary and bonus program
  • Medical insurance.
  • Dental and vision coverage.
  • Life insurance.
  • Short-term disability coverage.
  • 401(k) with Traditional and Roth options.
  • Paid sick time, holidays, and vacation.
  • Company vehicle.

Ready to Take the Next Step?

If you're an experienced HVAC professional looking for an opportunity to take the lead, support a skilled team, and make a meaningful impact on service operations, we'd like to hear from you.

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