Job Description Job Description
1. Position Summary
Provide exceptional customer service for all customers and equipment in need of inspection or repair.
2. Key Responsibilities
- Conduct routine inspections, trouble shooting, and preventative maintenance on piston and rotary screw air compressors, multi brand compressors (oil flooded and oil free), and refrigerated/desiccant air dryers.
- Install new equipment when applicable
- Comply with all safety procedures and precautions
- Ensure excellent customer service no matter the location; maintain positive customer relations while resolving concerns
- Ability to work both independently as well as part of a team to complete tasks in a timely manner
3. Key Metrics /Performance Indicators
- Complete jobs in the quoted (or reasonable) amount of time
- Customer Satisfaction
4. Job Requirements
- Maintain low incident MVR and valid driver's license
- Must be ok with some out of town work, up to 5% of the time. Per diem and hotel stay covered in the event of overnight stay.
- Experience driving flatbeds, pick up trucks, and pull behind trailers
- Industrial maintenance a plus
- Experience in air compressors a plus but not required
- Read and comprehend written technical information (manuals or parts' books)
- Excellent work ethic and self-motivated
- Excellent track record with attendance
- Proficient in problem solving, process analysis, and trouble shooting in high pressure situations
- Able to walk, crouch, sit, stand and reach
- Strong organizational, verbal, and written communication skills
- Able to carry up to 50 lbs
- Able to climb ladders, use lifts, and work elevated when required
