Field Service Technician

We are currently seeking a Full-Time Field Service Technician to join our team. Position will involve on site repair of desktop, laptops and printers

Required: A+ Certification and Background check clearance, NO Exceptions

PLUS: HP and/or Xerox, Dell, Lenovo or other major manufacturer certifications

Duties include:

Perform on-site diagnostics, troubleshooting, and repair of printers, desktops and laptops
Replace printer components such as toner, drum units, and fuser kits as needed.
Respond to service requests in a timely manner, ensuring minimal downtime for clients.
Maintain accurate records of repairs, parts used, and time spent on each job.
Provide excellent customer service.

Strong troubleshooting and technical problem-solving skills. Proven experience in pc and laptop repair.
Ability to work independently and efficiently in an on-site environment.
Strong communication skills. Be able to work independently and with a team for common goals.
Have a valid driver's license and reliable transportation.
Must be able to lift and transport printers and related equipment.

Mileage is reimbursed. Medical, Vision, Dental, and 401K available

Computer Technical Services Inc. is a small, women owned business with 40 years.