Packaging Field Service Technician

Job Description and Priorities

Pay: $75-85K plus allowances and all expenses and benefits

Responsibilities

• Investigate and resolve customer reports of technical issues with packaging equipment and eliminate future operational or service difficulties.
• Provide on-site technical assistance to troubleshoot and repair packaging equipment in a reasonable amount of time.
• Install and/or repair equipment at the customer's facility to ensure full functionality according to specifications in a timely manner.
• Maintain quality and quantity of work on equipment.
• Complete work assignments with minimum supervision.
• Complete Service Documentation on service call details and time spent on the call to ensure reports are complete and accurate.
• Keep team members and customers informed of arrival times.
• Provide contact information for the service team for future service and parts needs.Ensure the customer is comfortable with operational and safety procedures of their equipment.

Required Skills and Abilities

• Must have packaging equipment experience.
• • Stretch & shrink wrappers, carton erectors, tape machines, baggers, printers, labelers, etc.
• Proficiency in electrical, electronics, pneumatic, and mechanical systems.
• Controls experience to accommodate PLC, HMI, and VFD operation and modifications as needed.
• Ability to work effectively in unsupervised settings.
• Ability to troubleshoot advanced mechanical, electronic, and operational aspects of machines.
• Strong focus on problem-solving and preventative maintenance for machine service.
• Excellent customer service skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Other Requirements

• Current valid U.S. driver's license.
• Ability to travel in a 4 hour radius of Cincinnati OH.

I recruit for many companies.