Job Description Job Description
Got Technical Skills? Like Coffee? Let's Brew Something Great Together!
Field Service Technician - Bismark, ND Region
On the Road Hands-On Customer-Focused
Do you love solving problems, working with your hands, and keeping the coffee flowing? Are you the kind of person who gets way too much satisfaction from fixing something that's broken or installing something new? If so, we've got the perfect blend for you.
Ronnoco coffee & beverage company is more than just great drinks-we're about great experiences. And that starts with you, our next Field Service Technician!
What You'll Be Brewing Up Each Day
As a Field Service Technician, you'll be our everyday hero-traveling to customer locations to keep coffee, cold beverage, and water filtration equipment running at peak performance. Your mission, should you choose to accept it:
- Deliver top-notch customer service with every visit
- Install, maintain, repair, and remove brewing equipment, grinders, and filtration units
- Perform preventative maintenance (because the best breakdown is the one that never happens!)
- Troubleshoot issues like a pro and spot repair trends before they become big problems
- Manage spare parts inventory and order what you need to stay ready
- Use a company handheld device to accept service calls and log notes
- Prep water filtration units to keep up with sales demand
- Partner with your manager and teammates to keep everything running smoothly
What Makes You a Great Fit
You don't need a cape-just the right skills and attitude:
- High school diploma or equivalent
- Mechanical and electrical know-how (multi-meters and circuitry don't scare you)
- Ability to diagnose, repair, and replace equipment parts
- Comfortable lifting up to 70 lbs, climbing ladders, bending, standing, and moving throughout the day
- Strong problem-solving, communication, and customer service skills
- Tech-friendly (smartphones are part of the toolkit)
- A positive, team-first attitude with integrity and professionalism
The Schedule Scoop
- Five-day work week
- Some on-call nights, weekends, or holidays may pop up
- Occasional travel depending on territory needs
A Few Must-Haves
- Safe driving record and obedience to traffic laws
- Willingness to complete pre-employment testing (DOT exam and drug screen)
Why You'll Love It Here
You'll be part of a team that values quality, teamwork, and great coffee. We trust our technicians, support their growth, and appreciate the vital role they play in delighting customers every day.
Ready to keep the coffee flowing and the equipment humming? Apply today and help us deliver great beverage experiences-one perfectly working machine at a time!
