Front Desk Associate

We are looking for a Front Desk Associate to be responsible for all retail and receptionist job duties. Front Desk Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and services and to recommend the right solutions, as well as answering phones and scheduling grooming appointments. You should be able to promptly resolve customer issues and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our stores visual appearance in high standards.

Front Desk Responsibilities and Duties

Greeting each Customer as they enter the store.
Assisting Customers on the sales floor with any product or service questions.
Stocking inventory.
Process POS (point of sale) purchases and maintain a balanced till.
Answering phones.
Scheduling clients for grooming services.
Light cleaning including but not limited to laundry, vacuuming, and mopping.

Qualifications

Customer service skills.
Ability to count money and keep a balanced till.
Must have previous experience with animals.
Knowledge of various pet food brands and other pet products preferred.
Ability to lift and move heavy inventory items such as large bags of dog food (30lbs+).

Schedule will typically be Monday, Friday & Saturday 10am-5:30pm with the possibility of adding and additional day during the week for more hours if desired.