Business Intelligence Operations Analyst Intermediate (Jacksonville, FL) Create and refine reports, assist with dashboard development, and begin to identify trends or data anomalies that could impact operations. Develop an understanding of daily operations, businesses processes and strategic goals. Help leadership identify trends, uncover opportunities, and drive informed decisions. Engage with stakeholders, pulling data from multiple sources, and translating operational needs into actionable analytics that support day-to-day decisions. Connect the "what" and the "why" behind operational performance. Job Requirements: Bachelors degree in Risk Management and Insurance, Business or Business Systems, Information Systems, Data, Analytics, or related field. Foreign equivalents accepted. 3 years experience in data analytics or business intelligence. Must include some experience with: - Data analysis and report development using SQL Server/MSSQL, Oracle, and MySQL relational databases. - Designing, developing, and maintaining dashboards, KPIs, and analytics reports using Power BI. - Developing and maintaining complex SQL queries, stored procedures, DDL/DML statements, and data validations. - Data modeling, ETL processes, source-to-target mapping, and data warehouse reporting support. - Data management, reporting automation, and analytics support for business or operational teams. - Analyzing large datasets and translating business requirements into technical specifications and reporting solutions. - Analyzing and summarizing data trends, anomalies, and operational performance using internal data sources. - Ensuring data accuracy, integrity, data cleansing, quality checks, and compliance with internal data governance standards. - Functional testing, UAT support, and documentation for BI reports, dashboards, and data solutions. Please mail resume & cover letter to: Citizens Property Insurance Corp., 301 W Bay St, Ste. 1300, Jacksonville, FL 32202; ATTN: Lynne Robson.
