Job Description Job Description
Job Overview
At Zozo's Kitchen, food isn't just fuel - it's connection, memories, and the joy of gathering. We believe in fresh, clean, simple-and authentically delicious. As our General Manager, you'll be the heartbeat of our restaurant: guiding a dedicated team, ensuring that every guest receives a warm welcome, and that every recipe reflects our family's standards. You'll drive daily operations with integrity and passion, making sure our food and hospitality stay true to our roots - while helping us grow.
What You'll Do
Lead and manage all aspects of restaurant operations - from kitchen flow and counter service to dining room and catering - ensuring seamless execution and an outstanding guest experience.
Recruit, train, and mentor team members who consistently adhere to our recipes and customer service standards.
Uphold exceptional standards of cleanliness, organization, and food safety, maintaining full compliance with local and federal regulations.
Oversee inventory, ordering, waste control, and vendor partnerships to keep operations efficient while preserving quality.
Use Toast POS to stay connected to daily operations, track sales trends and support your team's workflow.
Use Sling to schedule team members effectively, ensuring strong coverage and balanced workloads.
Engage with guests daily - welcoming feedback, resolving concerns with care, and building authentic loyalty through hospitality.
Represent Zozo's Kitchen in the community, fostering relationships that celebrate our mission of fresh, clean, and simple food made with heart.
Basic Qualifications
Proven experience in restaurant management (fast-casual preferred) or similar operations role.
Strong knowledge of food handling, safety practices, and kitchen/guest service operations.
Excellent leadership skills: able to motivate, build, and manage a diverse team.
An eye for detail, operational discipline, and a passion for fresh, clean food.
Preferred Qualifications
Experience in a concept with fresh / healthy / fast-casual positioning.
Background in hospitality, kitchen management, or a brand-driven restaurant environment.
Familiarity with catering, off-site events, or building community partnerships.
Why You'll Love It Here
You'll join a team that's committed to doing things the right way: fresh ingredients, bold taste, real hospitality.
Competitive pay and performance-based incentives.
Balanced hours and no late nights, so you can enjoy life outside of work.
Career advancement: as we grow, you'll have the chance to grow too.
