PURPOSE OF THIS POSITION Under the supervision of the Director of Nursing, Clinical Manager or designee, assists in planning, organizing, implementing and evaluating the activities occurring in the Nursing Station by performing clerical and receptionist duties and maintaining the physical environment of the area. JOB DUTIES/RESPONSIBILITIES Duty 1: Demonstrates knowledge and skill of office equipment and order entry systems to enable processing of orders in a complete, accurate and timely manner. Duty 2: Processes patient, physician and staff communications in a time-conscience, organized manner to ensure information is relayed to the appropriate personnel. Duty 3: Assist with patient care and room preparation as directed by nursing staff or designee to address patient needs and safety. Duty 4: Orders and restocks office supplies as needed to provide adequate stock to meet daily unit needs. Duty 5: Complies with organizational policies, procedures, and practices to ensure quality job performance and hospital compliance. Duty 6: Maintains all department and unit specific competencies. Duty 7: Displays Service Excellence as evidenced by practicing the mission, vision, and values of the organization to promote patient satisfaction. REQUIRED QUALIFICATIONS High school graduate or equivalent Current BLS CPR certification or obtain within 6 months of hire Strong collaboration and organizational skills Strong technology, strong typing and computer skills Positive service-oriented interpersonal and communication skills required. Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Must be able to interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs and to provide the care needed as described in the area's policies and procedures. PREFERRED QUALIFICATIONS Medical terminology/medical or healthcare setting experience Secretary, receptionist, registration and/or customer service experience PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, sitting, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate will be required to lift 50 pounds or more. This position requires individuals to lift work above the shoulder. The associate must have corrected vision and hearing in the normal range. Individual must have excellent verbal communication skills to perform daily tasks This position is classified at risk for possible occupational exposure to bloodborne pathogens (HBV, HIV, etc.).
