JOB TITLE: Program Manager JOB LOCATION: Springfield, MA (hybrid) WAGE RANGE : 75- 82/ hour Must be W2 JOB NUMBER: JOB DESCRIPTION The Program Manager operates within a dynamic delivery organization focused on executing strategic initiatives across business, technology, operations, architecture, procurement, finance, legal, risk, and vendor partners. This role partners closely with executive leadership and cross-functional teams to drive enterprise transformation, modernization, application portfolio optimization, and operational efficiencies in support of Financial's long-term strategic goals. The Impact As a Program Manager, you will serve as the primary point of accountability for the strategic planning, governance, execution, management, implementation, and reporting of multiple large-scale projects and complex enterprise programs. Programs may involve significant organizational change, evolving scope, substantial risk, large cross-functional teams, and enterprise-wide business and technology impacts. You will: Lead complex enterprise programs comprised of multiple interdependent projects, workstreams, products, and stakeholder groups. Translate strategic business objectives into integrated program roadmaps, delivery plans, milestones, governance frameworks, and measurable outcomes. Drive program execution while managing scope, schedule, budget, resources, quality, risks, issues, dependencies, and benefits realization. Establish and maintain effective governance structures, executive reporting, performance metrics, program controls, and decision-making processes. Manage program financials, including business cases, funding requests, budgets, forecasts, vendor expenditures, and resource investments. Provide strategic leadership across business, technology, operations, architecture, procurement, finance, legal, risk, compliance, and vendor organizations. Lead enterprise risk, issue, dependency, and organizational change management activities to ensure successful program outcomes. Drive stakeholder engagement, executive communications, organizational readiness, and adoption strategies for transformational initiatives. Lead application rationalization initiatives, including evaluation of application portfolios, identification of consolidation opportunities, and execution of modernization and simplification strategies. Oversee application decommissioning programs, ensuring appropriate planning, dependency management, operational transitions, data retention compliance, and retirement of legacy technologies. Partner with technology, procurement, finance, and vendor management teams to optimize software licensing, technology investments, utilization, renewals, and vendor performance. Govern strategic vendor contracts and technology agreements, ensuring delivery commitments, financial stewardship, compliance, and alignment with business objectives. Identify opportunities to reduce technology debt, eliminate redundant capabilities, simplify the application landscape, and improve operational efficiency. Champion and contribute to the advancement of Financial delivery methodologies, governance frameworks, standards, tools, and best practices. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
