Job Summary:
Plans, coordinates, and directs quality assurance program designed to ensure quality production of products consistent with established standards by performing the following duties personally or through subordinate supervisors.
Work Schedule: M-F 7:30am to 5:00pm; Some weekends/off-shift hours required based on business need.
Essential Duties and Responsibilities:
• Formulates and maintains quality assurance objectives complementary to corporate policies and goals.
• Interprets quality assurance philosophy to key personnel in organization.
• Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
• Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
• Decides whether to accept a product or continue business with a vendor based on a review by the quality assurance engineer.
• Reviews all data obtained during all quality assurance activities to ensure consistency with company policies and procedures.
• Develops new approaches to solve problems identified during quality assurance activities.
• Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation.
• Prepares and presents technical and program information to the management team.
• Directs technical and administrative workers engaged in quality assurance activities.
• Maintains a working knowledge of government and industry quality assurance codes and standards.
• Plays an active role on quality management teams within the organization.
• Develops a culture of proactive quality
Education and Experience:
• Bachelor's degree in Food Technology or Dairy Science is preferred or, equivalent experience in dairy processing and quality assurance.
• Minimum of two years training and experience in dairy manufacturing
• Supervisory experience
• Excellent verbal and written communication skills
• Proficiency with Microsoft Word and Excel.
Skills and Competencies:
• Customer focus
• Job Knowledge
• Communication
• Interpersonal Skills
• Problem Solving
• Results Focused
• Sense of Urgency
• Leadership
• Quality and Continuous Improvement
• Food Safety, Quality & Regulatory
