Job Description Job Description Vehicle Registration & DOT Compliance Coordinator
Company: My IRP Services / Medic
Location: Sacramento, California
Job Type: Full-Time
Schedule: Monday-Saturday 36-40 Hours per Week
Join Our Growing Team!
My IRP Services / Medic is looking for a motivated, organized, and detail-oriented individual to join our growing team. We provide vehicle registration services and Department of Transportation (DOT) compliance assistance to commercial drivers, trucking companies, and businesses.
We are seeking a dependable professional who can work independently, communicate effectively with customers, manage multiple tasks, and ensure that paperwork and documentation are completed accurately and on time.
The ideal candidate is comfortable using computers, enjoys helping customers, and is willing to learn vehicle registration procedures and DOT compliance requirements.
Job Responsibilities
Vehicle Registration Services
- Assist customers with commercial vehicle registration and renewals.
- Process International Registration Plan (IRP) applications and related documentation.
- Assist with International Fuel Tax Agreement (IFTA) account setup, renewals, and reporting.
- Help customers understand registration requirements, fees, and documentation.
- Review paperwork for accuracy and completeness.
- Communicate with customers regarding application status and missing documents.
- Maintain organized customer records and follow up on pending applications.
DOT Compliance Services
- Assist trucking companies and commercial drivers with DOT compliance requirements.
- Help customers with USDOT number registration and updates.
- Assist with FMCSA registration and applicable operating authority filings.
- Help customers navigate FMCSA Drug and Alcohol Clearinghouse requirements.
- Assist with DOT drug and alcohol testing program documentation and compliance tracking.
- Help customers maintain driver qualification files and required compliance records.
- Assist with DOT compliance reviews, renewals, and required filings.
- Stay informed about applicable regulatory changes and communicate requirements to customers.
Customer Service & Office Administration
- Provide professional and courteous customer service in person, over the phone, and by email.
- Explain services, requirements, fees, and processing procedures clearly.
- Answer customer questions and resolve routine service issues.
- Enter customer information accurately into computer systems.
- Collect payments and maintain accurate transaction records.
- Follow company policies and protect confidential customer information.
- Perform general administrative duties as needed.
Qualifications
- Strong communication and customer service skills.
- Excellent organizational skills and attention to detail.
- Basic computer skills and the ability to learn new software.
- Ability to multitask in a fast-paced office environment.
- Ability to work independently and follow instructions.
- Professional attitude and willingness to learn.
- Reliable attendance and punctuality.
- Ability to handle paperwork, deadlines, and customer inquiries efficiently.
Preferred Qualifications
- Previous experience with vehicle registration or DMV-related services.
- Knowledge of commercial vehicle registration, IRP, or IFTA.
- Experience with DOT compliance or FMCSA regulations.
- Experience working with trucking companies or commercial drivers.
- Familiarity with DOT drug and alcohol testing requirements.
- Previous experience in an administrative, customer service, or transportation-related position.
Experience is preferred but not required for candidates who demonstrate the ability and willingness to learn.
What We Offer
- Opportunity to join a growing company.
- Training on vehicle registration and DOT compliance services.
- A professional and supportive work environment.
- Opportunities to develop specialized industry knowledge.
- Potential for long-term growth within the company.
Who We Are Looking For
We want someone who takes pride in their work, learns quickly, pays attention to detail, and understands the importance of providing accurate information to customers.
The right candidate will be dependable, proactive, professional, and committed to helping our customers operate their businesses successfully.
If you are looking for an opportunity to grow your skills in vehicle registration and DOT compliance services, we encourage you to apply!
Apply Today!
