Front Desk Receptionist

FRONT DESK RECEPTIONIST

Pay: $20.00 - $22.00 per hour

Job description:

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office

• Answer high volume incoming phone calls and direct them to the appropriate person

• Provide basic and accurate information in-person and via phone/email

• Schedule appointments

• Update insurance information in EHR

• Maintain HIPAA office standards and procedures per health care regulation state and federal regulations

• Coordinate with other offices to ensure that patients receive the best patient care and staff assistance

• Maintain office inventory as needed

• Maintain office work flow to reduce delays. Announce any delays to patients waiting to be seen.

• Maintain office safety per state and federal regulations

• Perform other related duties as assigned by supervisor or manager.

Required:

• Minimum of one year experience in a medical office.

• Experience with EMR, EHR, Microsoft Office, Teams, eligibility, referrals, data entry.

• Knowledge of medical terminology and HIPAA compliance

• Attention to detail

• Must be reliable and punctual.

• Must be able to work in a fast-paced environment with heavy phone volume.

Education: High school diploma or equivalent

Job Type: Full-time

Benefits:

• Employee discount

• Free parking

• Paid sick time

• Paid time off

Experience:

• EMR: 1 year (Required)

Ability to Commute:

• Howard Beach, NY 11414 (Required)

Work Location: In person