About the role:
The Office Services Clerk is the first point of contact at an SIS office. Working alongside a small team of professionals in a fast-paced environment, the Office Services Clerk answers and directs a high volume of calls from SIS clients, employees, and guests, welcomes visitors, and keeps the office running smoothly by managing supplies, break rooms, mail, and shipping. The role calls for outstanding communication skills, a positive attitude, and the ability to leave a consistently good impression with every interaction.
In this role, your responsibilities will be:
Answer and screen company phone calls and transfer each caller to the right person
Greets and directs SIS visitors, clients, and guests, following SIS visitor check-in procedures
Keeps the reception area clean, organized, and professional
Stocks office supplies and break rooms
Monitors supply levels and orders supplies as needed
Receives, sorts, and distributes incoming mail and packages
Prepares and sends outgoing mail and package shipments
Works with other internal service departments to assist with local projects
As a candidate, you must have:
At least one year of experience in a corporate office setting
Previous customer service, administrative, or front desk experience is highly desirable
An associates degree or equivalent experience preferred
Salesforce experience preferred
Excellent phone etiquette and people skills
A positive attitude and outgoing personality
Strong written and verbal communication skills
Outstanding organizational skills
Proficient in Google Workspace (Gmail, Docs, Sheets, Forms), macOS, and iOS devices (iPhone and iPad)
Ability to lift and carry up to 50 pounds, including packages and supply deliveries
Ability to bend, reach, and stand while restocking supplies and break rooms
Ability to sit at the front desk and use a phone and computer for extended periods
We offer:
Hourly Rate
Health, Dental, Vision, and 401 (k)
Paid Time Off, including Sick/Safe Time
A dynamic and challenging work environment with opportunities for growth
Security Industry Specialists, Inc. is an Equal Opportunity Employer