Job Description Job Description
We're seeking an unarmed night security attendant to secure the property and serve as the after-hours point of contact for arriving guests. This role combines security patrol with guest check-in and customer service.
Weekend nights, including holidays and peak event weekends, are higher-volume.
Responsibilities:
- Monitor premises to prevent theft, violence, or infractions of rules
- Thoroughly examine doors, windows, and gates to ensure proper function and security
- Warn violators of premise rules and regulations
- Observe, document, and report suspicious or criminal activity; ask violators to leave and contact law enforcement when needed
- Report any facility issues such as fire hazards and leaking water pipes
- Request emergency personnel for high risk situations
Guest Services:
- Check in late-arriving guests (cabins, RV sites, glamping, Airbnb) using our reservation system and check-in process
- Verify guest identity and reservation details, and confirm guest counts and vehicles
- Direct guests to their site or unit, and explain property rules, quiet hours, and amenities
- Hand off keys or codes, and confirm units are ready before arrival
- Answer guest calls and texts during the shift, and escalate issues to management
- Log all check-ins, incidents, and guest issues in the shift report
- Keep a friendly, professional demeanor with guests at all times, including when enforcing rules
Qualifications:
- Previous experience in security, law enforcement, or other related fields
- Familiarity with security equipment
- Ability to handle physical workload
- Strong attention to detail
- Customer service, hospitality, or front-desk experience preferred
- Comfortable using a tablet or phone-based reservation and check-in software
- Clear communication and a calm, professional manner with guests
Hours:
- Thurs: 8pm - 12am
- Friday: 8pm - 8am
- Saturday: 8pm - 8am
- Sunday: 8pm - 8am
Pay will depend on experience
