Job Description Job Description
SERVICE TECHNICIAN
Job Summary
Proficient in troubleshooting and repairing new and old HVAC equipment. Working with a high degree of honesty and integrity to promote a positive image. Excel in communication and follow through to properly complete task at hand and most importantly "Deliver Exceptional Customer Service" by establishing a great rapport with the customer.
Job Duties
- Deliver exceptional service to ensure customer satisfaction
- Establish a great rapport with the customer
- Proficient in service repair of HVAC equipment
- Proficient in sales of HVAC equipment and service agreements
- Perform warranty service repair
- Perform Precision Tune-Ups
- Ability to complete required paperwork and assigned tasks effectively and efficiently
- On-Call rotation (nights/weekends)
- Ability to adapt to changes
- Follow all standard operating procedures
Education and Experience
- Minimum of 3 years HVAC Service, Maintenance and Repair experience
- EPA Certified
- High School diploma or equivalent
Key Competencies
- Confident and self-motivated
- Valid driver's license
- Satisfactory driving record as required by the company's insurance provider
- Background check
- Drug free
- Excellent work ethic and professionalism
- Highly Dependable, punctual and efficient
- Detail oriented
- Professional appearance and demeanor
- Excels at following all Standard Operating Procedures
- Set sales goals (daily, weekly, monthly & yearly)
- Quickly acclimate to extreme temperatures
Physical Requirements
- Able to work in extreme temperatures
- Able to adapt to all environments including but not limited to confined spaces, roof tops, etc.
- Able to lift over 50 pounds
- Able to work extended daily work hours
- Flexibility to work nights, weekends, holidays, and on-call
Pay Scale
- Pay will be based on experience and performance.
Job Types: Full-time, Contract
Pay: $16.00 - $40.00 per hour
Benefits:
- Company truck
- Employee discount
- Fuel card
- Referral program
- Tools provided
Schedule:
- Monday to Friday
- On call
- Overtime
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Overtime pay
- Performance bonus
- Signing bonus
- Tips
Education:
- High school or equivalent (Required)
Experience:
Language:
- English (Required)
- Spanish (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
