Job Description Job Description
Overview
HOTWORX is a 24-hour infrared fitness studio combining heat, infrared energy, and virtually instructed workouts to help members achieve MORE WORKOUT IN LESS TIME. From Hot Yoga and Hot Pilates to Hot Cycle and Hot Thunder, HOTWORX delivers a one-of-a-kind fitness experience designed for all fitness levels.
We're looking for a high-energy, sales-driven General Manager who is ready to lead a team, grow a business, and create an incredible studio culture.
This is not a sit-behind-the-desk management role. Our General Managers are hands-on leaders who take ownership of their studio and lead from the front-selling memberships, developing their team, building relationships with members, creating excitement, and driving results. This is a rare chance to launch a studio from the ground up: you will lead the pre-sale, build the team, set the culture, and grow a community of members who are passionate about getting results.
The General Manager is the revenue owner and drives the studio's entire local marketing and social-media presence to keep a steady flow of new members coming through the door. This is a role for a competitive, goal-oriented self-starter who is as comfortable closing a membership on the sales floor as they are planning a week of social content.
Schedule
Primarily weekday studio hours. The anchor schedule is:
Monday-Thursday: 11am-8pm, with a 1-hour lunch (covered by a Trainer/Sales Associate)
Friday: 9am-6pm, with a 1-hour lunch (covered by a Trainer/Sales Associate)
Occasional additional hours may be needed for promotions, community events, to cover staff call-outs, launch activities and training sessions.
Mission
To develop and maintain the overall success of HOTWORX Spartanburg through effective management, consultative sales, modern digital marketing, and superior customer service that meets and exceeds the studio's performance goals - while protecting the integrity and reputation of the HOTWORX brand at all times.
Core Responsibilities
What we expect you to do
Drive studio sales and growth by consistently meeting and exceeding membership, retail, and revenue goals
Lead by example and create a positive, energetic, sales-driven studio culture
Recruit, train, coach, and develop a high-performing team
Deliver confident, high-energy studio tours and convert prospects into members
Coach your team on sales skills, lead follow-up, member engagement, and daily performance
Build strong relationships with members and create an exceptional studio experience
Set clear expectations and hold your team accountable to sales, performance, and operational standards
Grow local brand awareness through community outreach, partnerships, events, and social media
Own and operate the studio's social channels - Facebook, Instagram, TikTok, and Google Business Profile -posting high-quality organic content daily to grow reach, engagement, and the member base.
Actively manage online reputation: respond promptly and professionally to reviews on Google, Facebook, and Yelp, and drive a culture that earns 5-star ratings.
Take ownership of studio performance and proactively identify opportunities for growth
Oversee daily studio operations including scheduling, inventory, maintenance, and reporting
Utilize CRM, POS, billing, texting, and email systems to manage leads and member communication
Participate in ongoing training and leadership development
What makes you a strong candidate
A confident, motivated leader who enjoys coaching and developing others
Strong sales ability with a competitive, goal-oriented mindset
Savvy with digital marketing and social media, both strategy and creativity
Someone who takes ownership, solves problems, and follows through
A leader who is comfortable setting expectations and holding others accountable
Excellent communication, organization, and time-management skills
Someone who brings energy, urgency, and a positive attitude to work every day
Passion for fitness, wellness, and helping others succeed
Excited by the challenge of pioneering boutique wellness in a competitive market
Previous sales, management, or leadership experience preferred
Availability to work approximately 40-45 hours per week, with flexibility based on studio and business needs
Compensation & Benefits
Compensation includes base pay + Uncapped sales commission on personal membership and retail sales + Monthly performance bonuses
PTO
Free HOTWORX membership and
Employee discount on retail products for personal use
Opportunity to attend annual convention
Company-paid HOTWORX certifications and ongoing training; branded uniform provided
What Makes HOTWORX Different?
Patented Infrared Fitness: Our 3D Training approach transforms standard workouts into multi-sensory, results-driven experiences. Infrared technology elevates calorie burn, speeds recovery, and detoxifies the body-all inside semi-private saunas with virtual trainers.
Tech-Forward Model: Our virtual instructor and 24/7 access create convenience, consistency, and scalability-appealing to busy, ambitious professionals and students alike.
Community Powered: HOTWORX isn't just a gym, but a wellness movement-built around hospitality, results, and customer service that turns clients into raving fans.
Support & Flexibility: Franchise-wide resources, regular training, and an engaged corporate support team help you accelerate success.
Unlimited Growth: With the studio's capacity for hundreds of members and robust revenue potential, you'll drive your career and the community forward.
Join us as a General Manager and lead our team toward success by inspiring excellence every day! We're committed to supporting your growth through comprehensive training programs and leadership development opportunities-empowering you to excel in a vibrant fitness environment!
