Description:
Job Title: Engagement Manager
Department: Development
Reports To: Director of Development, Springfield
Classification: Regular Full-Time, Exempt
Primary Purpose
The Engagement Manager plays a key supporting role within the Development team, focused on event logistics, volunteer coordination, third-party fundraising, donor event experience and stewardship, and social media support. This position enables the Director of Development to concentrate on high-level revenue strategies-such as major gifts and corporate partnerships-by supporting the execution and logistics for regional signature and third party events. The Engagement Manager ensures seamless event execution, deepens community involvement, and drives revenue through third-party partnerships and local engagement.
Requirements:
Primary Responsibilities
Signature Event Support
- Collaborate in the planning and day-of execution for logistical aspects of all signature fundraising events.
- Coordinate event operations, including vendor relations, run-of-show timelines, procurement tracking, auction item coordination, and registration processes.
- Recruit and oversee event-day volunteers.
- Work closely with Executive Director and Development Director on budget tracking and revenue growth.
Third-Party Event Ownership
- Identify, cultivate, and support third-party fundraisers (e.g., community-initiated events, awareness campaigns).
- Review and respond to third party event applications and inquires.
- Represent Ronald McDonald House at third-party events and serve as the primary point of contact for hosts.
- Own and track third-party event revenue goals; provide regular reporting on progress.
Volunteer Coordination
- Serve as the lead liaison for volunteers supporting signature and third-party events.
- Ensure all volunteers are trained, scheduled, and supported for a mission-driven experience.
- Develop event-specific volunteer role descriptions and logistics plans.
Communications & Social Media Support
- Collaborate with Director of Development to create event communication plans and social media outreach regarding signature events.
- Create and schedule event-related and third-party fundraising posts via social media platforms.
- Coordinate with the Executive team to ensure consistent branding and messaging.
- Support distribution of newsletters, campaign updates, and event communications.
Giving Society & Donor Stewardship Support
- Assist in planning and execution of giving society recognition events (such as the Grand Givers Celebration).
- Provide donor stewardship support, particularly for lower-level donors, through timely communications and engagement.
Leadership Board Coordination
- Provide logistical and coordination support for Leadership Board activities and meetings.
- Support board engagement during key events and internal celebrations.
- Recruit for, Develop and Oversee Teen Board as relevant
McDonald's Round Up Recognition
Collaborate with local McDonald's restaurants to promote the Round-Up for Ronald McDonald House initiative and stewarding local store managers to encourage and drive revenue through this program.
Develop and implement strategies to raise awareness about the Round-Up for Ronald McDonald House program, increasing participation and support from the local community.
Key Qualifications
Experience Required
- 3-5 years of experience in nonprofit development, fundraising event coordination, or community engagement.
- Demonstrated success in event execution, volunteer coordination, and/or third-party fundraising.
- Experience in nonprofit communication or marketing support is preferred.
Skills & Attributes
- Proven ability to manage event logistics and handle multiple projects simultaneously.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and community-oriented mindset.
- Detail-oriented with solid time management and organizational ability.
- Proficiency in Microsoft Office and CRM/Event Software (Greater Giving, Raiser's Edge NXT, and Canva).
- Familiarity with social media platforms (Instagram, Facebook, LinkedIn) and scheduling tools.
- Ability to work evenings and weekends as required for events.
Work Environment
- Office-based with expectation to be out in community as well.
- Must be able to lift up to 40 pounds and stand for long periods at events.
- Valid driver's license and reliable transportation required.
Compensation details: 6 Yearly Salary
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