Job Description Job Description
Service Operations Technician II
Job Responsibilities & Requirements
Primary Responsibilities / Position to Include (but not limited to):
- Assist and provide support in diagnosing and solving roof leaks on multiple types of commercial roof systems.
- Assist and provide support in the implementation of emergency roof repairs.
- Assist and provide support while correctly installing roofing materials to perform repairs as per industry standards. This includes metal flashings .
- Good communication skills / Professional appearance.
- Assist with entering project findings and photos in JOBBA / Customer Relationship Management (CRM) technology/software.
- Update Time Clock ins and outs in Paylocity (our hourly management software).
- Assist and provide support with documenting and turning in any and ALL Job Safety Analyses (JSA), Truck Inventory Transfer Sheets, Tool and PPE Inspection forms as required.
- Assisting and providing support with completing site set ups and cleaning up of work area before and after work is completed.
- Perform ALL scopes of work in a safe manner.
Requirements:
- High School diploma or GED Equivalent is preferred.
- A valid driver's license is required.
- Minimum 1-2 years of Commercial Roofing experience is preferred but not required.
- Able to lift a minimum of 50 pounds.
- Able to work from various heights.
- Proficient with safety protocols and procedures.
- Good communication skills / Professional appearance.
- Learn to input project information and conditions in our Customer Relationship Management (CRM) technology/software.
