A
Not Specified Permanent

Charleston, West Virginia · USA job

Contractor Engagement Manager (REMOTE)

Atlas Roofing Corporation

Charleston, West Virginia

Job description

Overview

As Contractor Engagement Manager, you drive Atlas's contractor initiatives to elevate brand awareness, market understanding, and engagement across channels. You partner with leadership to grow third-party alliances, enhance the contractor experience, and lead the Para Latino program. You will coordinate sales enablement, loyalty initiatives, and data-driven improvements that support growth. Expect frequent collaboration with marketing, sales, and field teams, plus travel to connect with partners and customers.

Responsibilities
  • Build strategic third-party alliances and deliver tools, enablement, and leadership training to contractors
  • Co-develop and evolve contractor loyalty programs to support long-term growth
  • Maintain monthly partner communications to review data and optimize programs
  • Drive UI/UX improvements for a world-class contractor experience with Digital Project Manager
  • Represent the brand at industry events and lead education sessions and public speaking
  • Support rollout of new contractor programs, incentives, and strategies for sales and external contractors
  • Track competitor loyalty programs and compile monthly intelligence briefs for leadership
  • Spearhead Latino market growth via Para Latino partnerships and engagement models
  • Collaborate with marketing to align Spanish-language enablement tools and messaging
  • Travel with ProForce team to mentor contractors and sales personnel; onboard new ProForce members
  • Partner with sales management as bilingual SME to grow Spanish-speaking accounts
  • Analyze performance metrics across contractor engagement, rebates, and participation to drive goals
  • Evaluate market reactions to campaigns and materials and adjust strategies
  • Travel 50%+ for regional events and meetings depending on season
Key requirements
  • Bachelor or equivalent in education
  • 5+ years in direct contractor sales or relationship management in roofing
  • Fluent in English and Spanish (reading, writing, speaking)
  • Ability to read/analyze technical procedures and regulations
  • Experience presenting to groups of managers and customers
  • Bilingual main stage speaker experience
  • Proficiency in Salesforce, MS Office (Excel), Power BI, and data visualization tools
  • Experience with contact management and CRM tools
  • Experience using social media for customer engagement
  • Strong presentation, organizational, and time management skills
  • bilingual communication
  • strong presentation skills
  • relationship building
  • Salesforce
  • Power BI
  • Microsoft Excel

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