Overview In this role you lead the US Federal CSU focused on Cloud & AI Platforms, guiding value-based delivery of secure, AI-enabled solutions to grow Azure usage for the federal sector. You will align delivery with sales plans, drive cross-team collaboration, and steward customer value and adoption. The position emphasizes security, governance, and scalable customer engagement. You will shape the federal cloud strategy and inspire a large team to achieve bold adoption and renewal outcomes.
Responsibilities- Provide strategic leadership to grow Azure consumption for the Federal landscape via value-based delivery of well-architected solutions
- Define execution plans connecting sales and delivery aligned with customer priorities to hit consumption targets and ensure security oversight
- Drive cross-team collaboration (Services, partners, CSU, ATU, STU, Engineering) to deliver end-to-end customer success
- Cultivate a network with Global Partner Solutions (GPS) to drive consumption and partner-aligned value
- Guide orchestration across Solution Areas and stakeholders to drive usage and consumption outcomes
- Ensure financial performance and operational rigor (pipeline, customer journey ownership) across the Federal business
- Lead integration of Services resources to deliver a comprehensive consumption execution model
- Advocate for customer technical requirements and establish feedback loops for continuous improvement on security, support, and product alignment
- Build and maintain senior- level technical sponsor relationships to accelerate cloud adoption at scale
- Foster CSU community-building and thought leadership to promote learning and best practices
- Drive operational cadence (ROB) and remove blockers to accelerate customer adoption
- Develop scalable customer engagement models across enterprise accounts (Strategic, Major) with partners and Services
- Mentor and lead a large team of leaders to achieve business outcomes and investment optimization
- Promote adoption frameworks and platform capabilities across technical and business value conversations
Key requirements- Master's or Bachelor's in Business Management, Engineering, or related field and extensive leadership experience in technology or Customer Success
- 8+ years engineering/technology experience; 5+ years people management experience
- Active U.S. Government Top Secret security clearance and ability to meet federal screening requirements
- Experience in security, compliance, and risk considerations for large-scale cloud deployments
- Strong track record in leading cross-functional, global teams to deliver complex customer outcomes
- Strategic thinking
- Collaborative leadership
- Executive communication
- Cloud architecture and adoption
- Security and compliance in cloud environments
- Customer success metrics and lifecycle management
