Sales Assistant Bilingual Japanese/English Languages
Location: Santa Ana, CA
Employment Type: Full-Time (Hybrid)
Compensation: Starting at $22/hour (negotiable based on experience)
Work Hours: Monday Friday, 8:30 AM 5:00 PM (flexible schedules available)
Position Overview
We are seeking a Japanese-English bilingual Sales Assistant to support our sales team. This role involves order processing, shipment coordination, and customer communication. While customers are U.S.-based (English), frequent email communication with Japan headquarters and factories in Japanese is required. The ideal candidate is detail-oriented, organized, and able to manage multiple tasks efficiently.
Key Responsibilities
Process and manage purchase orders (POs)
Coordinate shipment processing and prepare related documentation
Communicate with U.S.-based customers regarding PO/shipment status, accounts receivable, and related matters (English)
Communicate with Japan headquarters and factories regarding orders and shipments (Japanese, primarily via email)
Use OMS (Order Management System) to process and track orders
Handle transactions and input data through customer portals
Support sales reporting and data management using Excel, Word, and other Microsoft Office tools
Assist with Salesforce operations (preferred)
Provide administrative support as needed
Required Qualifications
Business-level proficiency in both English and Japanese (reading/writing/email required)
Proficiency in Microsoft Excel and Word (required)
Experience with OMS or similar order management systems (preferred)
Salesforce experience a plus
Strong organizational skills, accuracy, and ability to multitask
Excellent communication skills
Prior experience in inside sales, customer support, or sales assistant roles (preferred)
Compensation & Benefits
Starting wage: $22+/hour, negotiable based on experience
401K (after 6 months)
Flexible Spending Account (Medical and Dependent Care)
10 paid vacation days in the first year
19+ paid holidays
Sick time leave and parental leave
Medical, Dental, Vision, Life, and AD&D insurance
Work Style
Full-time, hybrid schedule
2 3 days in office per week, remaining days remote
How to Apply
Please email your resume to .
In the subject line, write: PJF-SALESASSIST-LN .
This Sales Assistant position is open now and applications will be reviewed immediately.
