The Store Manager will oversee the retail location's staff and activities to achieve a profit while providing exceptional customer service.
Supervisory Responsibilities
- Interview, selectively hire, and train staff for the retail location.
- Organize and oversee the schedules and work of staff.
- Conduct performance evaluations that are timely and constructive.
- Handle discipline and termination of employees as needed and in accordance with company policy.
Duties/Responsibilities
- Oversee staff and fulfill staffing needs for regular hours, as well as special events or high-traffic times.
- Maintain and motivate a positive sales team through communication, incentives, and evaluations.
- Confirm daily sales reports and cash receipts; ensure monies are deposited regularly, and reports are submitted as prescribed by company policies.
- Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
- Plan, organize, and coordinate sales, marketing, and budgeting.
- Develop, oversee, and maximize retail budget and product inventory, purchasing, and sales.
- Ensure inventory data is correct by performing spot inventory counts and checks.
- Collaborate with regional managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.
- Use company software to research, analyze, and track purchases and sales.
- Ensure that the store always looks clean and inviting.
- Place and rotate merchandise to attract positive attention from customers.
- Perform other related duties as assigned.
Required Skills/Abilities
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Organized with attention to detail.
- Works well under pressure and deadlines; ability to multitask.
- Strong leadership and management skills with ability to motivate staff.
- Excellent customer service abilities.
- Ability to develop and achieve budgets.
- Understanding of and appreciation for farming and agribusiness.
- Ability to learn and administer company policies and practices.
Education and Experience
- Bachelor's degree in Business, Business Administration, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
- At least two years of retail experience is highly preferred.
- Heavy equipment dealership experience is highly preferred.
- Successful completion of the company's management training program.
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