Overview In this role you will help drive regional growth by acting as a trusted advisor to assigned customers across the Caribbean and Central America. You'll craft and execute strategic account plans, expanding partnerships and generating demand through value added solutions and training. You will translate program results into actionable growth strategies for the Account Manager while staying ahead of market trends. This position offers cross-border collaboration, exposure to a broad product portfolio, and a direct impact on customer value and financial outcomes.
Compensation / Benefits- remote professional work environment
- leadership and professional development programs
- Life Empowerment Assistance Program
- Diversity, Equity & Inclusion
- onboarding program
- internal peer-led inclusive communities and volunteering opportunities
Responsibilities- Serve as a trusted advisor to assigned customers with deep knowledge of brands, products, technologies, and solutions
- Develop and execute strategic account-growth plans; strengthen partnerships and create demand through value-added offerings, seminars and training
- Translate program data into actionable growth recommendations for the Account Manager
- Monitor product, competitor, technology, and market trends while nurturing relationships with field suppliers
- Contribute to additional initiatives and priorities as business needs evolve
Key requirements- Bachelor's degree or equivalent experience
- Three or more years of relevant professional experience
- English proficiency at B2 level or higher
- Strong knowledge of an assigned product or service line and curiosity to learn broader portfolio
- Experience guiding small to mid-sized accounts toward growth
- Self-directed mindset with drive to improve sales and service processes
- Proven track record in building direct customer relationships, expanding the customer base, and increasing sales
- Collaborative, results-focused approach with ownership of outcomes contributing to team success
- collaborative
- results-driven
- self-directed
- ownership of outcomes
- strong relationship-building